UX Researcher

About the role

We're looking for a Consumer Insights Lead who owns the quantitative layer of our consumer research practice - designing studies, building segmentation frameworks, and producing the behavioral intelligence that Growth and Leadership act on. This role sits at the heart of how we understand our users at scale, and it's expanding: we want someone who can go beyond quant when the question demands it.

Responsibilities

• Research Design & Execution
• Design and run quantitative consumer research studies - surveys, panel studies, in-app intercepts, and longitudinal tracking programs
• Own the Voice of Consumer program: structured feedback loops, sentiment tracking, and behavioral shift monitoring across our user base
• Develop survey instruments that meet the methodological bar for both speed and rigour
• Segmentation & Behavioral Intelligence
• Build and maintain behavioural segmentation frameworks and cohort profiles in collaboration with Data Science
• Identify decision heuristics, usage patterns, and attitudinal clusters that explain how different user groups engage with the product
• Generate hypotheses for the data team based on qualitative and survey signals
• Stakeholder Enablement
• Translate behavioral data into clear, actionable recommendations for Growth, Leadership, and Marketing
• Provide consumer context for growth initiatives, A/B test design, and conversion/drop-off investigations
• Brief BD and Account Management teams on user voice for OEM and partner conversations
• Research Operations
• Manage relationships with external research panel vendors and participant recruitment pipelines
• Maintain quality standards across vendor-sourced studies and ensure data integrity

Requirements

• Required
• 3-6 years of experience in consumer/market research with a strong quantitative focus
• Proven ability to design, field, and analyse quantitative consumer studies end-to-end (surveys, panels, behavioral data)
• Experience building or contributing to consumer segmentation and cohort-based analysis
• Comfort working cross-functionally - you've presented findings to Growth, Product, or Leadership and influenced decisions
• Experience managing external research vendors or panel providers
• Strong written communication: you can turn a complex dataset into a one-page brief that a non-researcher will act on
• Preferred
• Experience adapting research for cross-cultural or international markets
• Global panel management experience: recruiting and managing multi-country participant panels
• Exposure to qualitative methods (IDIs, diary studies, focus groups) - you don't need to be a qual specialist, but you know when to use them
• Background in consumer tech, mobile products, or digital platforms
• Familiarity with behavioral economics frameworks or decision heuristics research
• Why This Role
• Your work lands in product roadmaps and marketing strategy - not slide arc

Additional Information

Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glance AI transforms every screen into a stage for instant, personal, and joyful discovery, where inspiration becomes something you can explore, feel, and shop in the moment. Its proprietary models, seamlessly integrated with Google's most advanced AI platforms, Gemini and Imagen on Vertex AI, deliver hyper-realistic, deeply personal shopping experiences across categories such as fashion, beauty, travel, accessories, home décor, pets, and more. Designed to seamlessly integrate into everyday consumer technology, Glance AI reimagines the future of e-commerce with inspiration-led discovery and shopping. With an open architecture built for effortless adoption across hardware and software ecosystems, Glance AI is creating a platform that can become a staple in everyday consumer technology. It partners with the world's leading smartphone makers, connected TV manufacturers, telecom providers, and global brands - meeting people where they are: on mobile, smart TVs, and brand websites. Through Glance AI's rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Part of the InMobi Group, a global technology and advertising leader reaching over 2 billion devices and serving more than 30,000 enterprise brands worldwide, Glance AI is backed by Google, Jio Platforms, and Mithril Capital. The Foresight & Behavioral Insights Unit exists to decode how consumers behave, think, and evolve - and to make that intelligence an unfair advantage for Glance. The team spans consumer understanding, market intelligence, experimentation, and Voice of Consumer programs. We work closely with Product, Growth, Marketing, and Data Science, and our output shows up in strategy decks, product roadmaps, and partner conversations alike.

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