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Medical Assistant

External
Monarch logoMonarch · San Francisco
Full-timeOn-site3w ago
ComplianceDocumentationHIPAA
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Responsibilities

  • Patient Care & Experience
  • Provide warm, professional, and discreet patient interactions at all times
  • Prepare patients for examinations and procedures, ensuring comfort and privacy
  • Serve as a primary point of contact for patients, fostering strong, trust-based relationships
  • Assist with patient intake, including medical histories, vitals, and documentation
  • Support concierge-level service, including personalized follow-ups and coordination of care
  • Clinical Support
  • Assist the physician during gynecologic exams and minor procedures
  • Prepare and sterilize instruments and maintain exam rooms to high standards
  • Perform phlebotomy, specimen collection, and basic lab processing (if applicable)
  • Administer injections and medications as directed
  • Ensure accurate and timely documentation in the electronic medical record (EMR)
  • Administrative Duties
  • Coordinate scheduling with an emphasis on flexibility and patient convenience
  • Manage patient communications via phone, email, and secure messaging
  • Handle prescription refills and prior authorizations
  • Maintain inventory of medical and office supplies
  • Assist with care coordination, referrals, and follow-up appointments
  • Practice Support
  • Uphold the standards of a concierge model, including responsiveness and attention to detail
  • Maintain strict patient confidentiality and HIPAA compliance
  • Contribute to a calm, organized, and welcoming clinic environment

Requirements

  • Certified Medical Assistant (CMA) or equivalent clinical training preferred
  • 2+ years of experience in women's health, OB/GYN, or a concierge/private practice setting
  • Strong interpersonal and communication skills with a patient-first mindset
  • High level of professionalism, discretion, and emotional intelligence
  • Proficiency with EMR systems and basic clinical procedures
  • Ability to multitask while maintaining attention to detail
  • Preferred Skills
  • Experience in a concierge or boutique medical practice
  • Phlebotomy and laboratory skills
  • Familiarity with hormone therapy, preventive care, or wellness services
  • Comfort with technology and digital patient communication tools
  • Compensation & Benefits:
  • Hourly pay
  • Paid time off
  • Holidays

Benefits

Health insurance

Additional Information

The Medical Assistant will work closely with the physician to support clinical operations while ensuring a seamless, comfortable experience for our patients. This role is ideal for someone who thrives in a patient-centered, high-touch environment and is passionate about delivering exceptional, personalized care.


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