Medical Assistant
ExternalFull-timeOn-site3w ago
ComplianceDocumentationHIPAA
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Responsibilities
- Patient Care & Experience
- Provide warm, professional, and discreet patient interactions at all times
- Prepare patients for examinations and procedures, ensuring comfort and privacy
- Serve as a primary point of contact for patients, fostering strong, trust-based relationships
- Assist with patient intake, including medical histories, vitals, and documentation
- Support concierge-level service, including personalized follow-ups and coordination of care
- Clinical Support
- Assist the physician during gynecologic exams and minor procedures
- Prepare and sterilize instruments and maintain exam rooms to high standards
- Perform phlebotomy, specimen collection, and basic lab processing (if applicable)
- Administer injections and medications as directed
- Ensure accurate and timely documentation in the electronic medical record (EMR)
- Administrative Duties
- Coordinate scheduling with an emphasis on flexibility and patient convenience
- Manage patient communications via phone, email, and secure messaging
- Handle prescription refills and prior authorizations
- Maintain inventory of medical and office supplies
- Assist with care coordination, referrals, and follow-up appointments
- Practice Support
- Uphold the standards of a concierge model, including responsiveness and attention to detail
- Maintain strict patient confidentiality and HIPAA compliance
- Contribute to a calm, organized, and welcoming clinic environment
Requirements
- Certified Medical Assistant (CMA) or equivalent clinical training preferred
- 2+ years of experience in women's health, OB/GYN, or a concierge/private practice setting
- Strong interpersonal and communication skills with a patient-first mindset
- High level of professionalism, discretion, and emotional intelligence
- Proficiency with EMR systems and basic clinical procedures
- Ability to multitask while maintaining attention to detail
- Preferred Skills
- Experience in a concierge or boutique medical practice
- Phlebotomy and laboratory skills
- Familiarity with hormone therapy, preventive care, or wellness services
- Comfort with technology and digital patient communication tools
- Compensation & Benefits:
- Hourly pay
- Paid time off
- Holidays
Benefits
Health insurance
Additional Information
The Medical Assistant will work closely with the physician to support clinical operations while ensuring a seamless, comfortable experience for our patients. This role is ideal for someone who thrives in a patient-centered, high-touch environment and is passionate about delivering exceptional, personalized care.
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Company Intel
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