Clinic Care Coordinator III (Clinical Administrative Assistant)

Requirements

• Associate or Bachelor's degree related to the medical field
• Experience in a medical environment
• Fluent in Microsoft Office suite, particularly Excel
• Excellent communication and customer service skills
• Work Hours and Location
• Employee Benefits
• The University of Louisville offers competitive benefits and perks to eligible full-time and part-time employees. Please visit the University of Louisville Benefits webpage for details.
• Student Affairs
• The Division of Student Affairs encourages candidates to apply who have demonstrated the capacity to create supportive work environments, collaborate effectively on teams, and serve the students we admit and aim to attract.
• Please submit a resume, cover letter and three professional references with your application.
• Compensation will be commensurate to candidate experience.
• Equal Employment Opportunity
• Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided t

Benefits

Additional Information

Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R108689 Minimum Requirements: Associate's Degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 3 (Hourly) Position Description: The Campus Health Services department with the Division of Student Affairs at the University of Louisville is seeking to hire a Clinic Care Coordinator III. The Coordinator performs clinic front office administrative duties such as scheduling appointments, facilitating office flow, creating fee tickets, taking phone messages, and preparing patient charts. The Coordinator also assists the back-office staff to coordinate referrals, book outside appointments, perform KASPER reports, and request patient assistance and prior authorizations. This position sets the tone for the clinic by establishing and maintaining the highest standards of customer service, patient privacy, and professionalism. Essential Duties and Responsibilities Schedules patient appointments with a sensitivity to HIPAA and FERPA confidentiality and coordinates new student-patient intakes including occupational health clients Assists with immunization compliance by reviewing and entering data to facilitate reporting and data archiving Assists with OSHA-mandated N95 respirator testing for health science professional students Assists with daily review of billing charges on fee tickets to ensure accuracy and completeness Prepares clinic for daily patient demand including ensuring that student-patient charts and records are complete, verifying insurance eligibility, verifying applicable fees, and identifying any missing items Assists with running daily KASPER reports for providers to prevent over-prescribing of controlled substances for student patients Facilitates office flow guided by patient demand and provider availability Facilitates clinic communication; takes calls, answers general clinic questions, and forwards messages from student-clients to medical providers accordingly Assists back-office staff by coordinating referrals and booking outside appointments Establishes, models, and maintains the highest standards of customer service, patient privacy, and professionalism Completes other duties as assigned

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