Skip to main content
Back to jobs

Account Manager (Marketing Client Services)

External
PlayStation logoPlaystation · London, UK
Full-timeOn-siteToday
Express
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Responsibilities

  • Serve as the primary day-to-day contact for internal marketing clients and creative teams.
  • Build trusted client relationships and provide strategic account leadership.
  • Develop creative briefs aligned with business goals and marketing strategies.
  • Lead projects from intake through delivery, managing scope, schedules, budgets, risks, and stakeholder communications.
  • Partner with Creative Directors, Design Leads, Producers, Copywriters, Designers, and external partners to deliver integrated campaigns.
  • Present creative work, facilitate feedback, and balance client objectives with creative excellence.
  • Support annual planning, resource forecasting, and campaign prioritisation.
  • Maintain project documentation, approvals, asset tracking, and archives.
  • Drive process improvements and operational efficiencies.
  • Track campaign performance and recommend continuous improvements.
  • Also responsible for other Duties/Projects as needed.

Requirements

  • Bachelor's degree or equivalent professional experience in Business, Marketing, Communications, Advertising, Design, or a related field.
  • Experience in account management, client services, marketing, advertising, or creative project management.
  • Strong understanding of integrated marketing and creative development.
  • Excellent communication, presentation, organisational, and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical thinking and problem-solving skills.
  • Experience with project management tools and presentation software.
  • Desirable
  • Experience supporting PlayStation Store, PlayStation Direct, PlayStation Plus, or digital commerce initiatives.
  • Agency or in-house creative services experience.
  • Knowledge of CRM, digital marketing, video, social media, and omnichannel campaign execution.
  • Experience working within global cross-functional organisations.

Benefits

Discretionary bonus opportunityHybrid Working (within Flexmodes)Private Medical InsuranceDental Scheme25 days holiday per yearOn Site GymSubsidised CaféFree soft drinksOn site barAccess to cycle garage and showersPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.Equal Opportunity Statement:We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and c

Additional Information

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: Within Sony Interactive Entertainment, the Global Creative Services (GCS) team partners with marketing organisations around the world to deliver innovative customer experiences while fostering an inclusive and collaborative culture. The Account Manager serves as the strategic liaison between Global Creative Services and internal marketing partners, leading integrated creative initiatives from initial brief through final delivery. This role builds trusted client relationships, translates business objectives into actionable creative plans, and partners with cross-functional teams to deliver high-quality marketing campaigns on time and within budget. The role supports a broad portfolio of PlayStation marketing initiatives, including opportunities across PlayStation Store, PlayStation Direct, PlayStation Plus, Services, brand marketing, and digital customer experiences.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at PlayStation? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect