Lead Case Manager - RHC (5684)

About the role

As part of the Interim Housing team , the Lead Case Manager will assist clients in breaking the cycle of homelessness by supporting clients in various phases, from street to housing. The lead case manager is a seasoned social services professional who collaborates with the multidisciplinary team and the team/program supervisor to support the needs of the client. The lead case manager maintains a direct client caseload and takes on additional duties to support the operations of the program and the program manager. This may include serving as a point of contact for funders, providing support and training to case management staff, and overseeing specific administrative functions of the program. Position Responsibilities include: Under the supervision of the program manager, provide oversight of program contracts to ensure successful implementation, coordination of participant services, achievement of program performance measures, and evaluation of services. In collaboration with the Quality Assurance Department, ensure programs are in compliance with contracts and partnership agreements. Under the supervision of the program manager, function as a contact representative for program matters. Under the supervision of the program manager, provide administrative oversight of the team, which may include coverage for the program manager. Support with the completion of critical incident reports as required per PATH policies and/or the contract. Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs. Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals. Completes program specific assessments (e.g. VI-SPDAT). Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90 day review with the client after initial intake. Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents. WHAT YOU BRING We're looking for candidates with: Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributi

Benefits

Additional Information

WHY WORK FOR US? We are mission and values driven and your contributions will make a difference . We make a positive difference in people's lives and help an average of 23 people per week to find a place to live . If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state . JR 5684 Lead Case Manager Los Angeles, CA 90004 Salary: $24.78 - $30.20 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Mon thru Fri 8:30am to 5:00pm Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing team as the Lead Case Manager at the RHC location. ABOUT PATH Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. ABOUT OUR TEAM Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large.

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