Technical Writer

Responsibilities

• Essential Functions:
• Create written documentation for software products and services (e.g., administration guides, user manuals, customer specifications, whitepapers, etc.).
• Produce user-friendly documentation such as design specs, implementation guides, API docs and SDK content that will support customer system setup.
• Present content to internal customers, stakeholders, and leadership to gather feedback and drive continuous improvement
• Develop technical tutorials, documentation (e.g. user manuals, release notes, developer guide, SOP, training material, and online help) for internal and external audiences using video, graphics, and written media.
• Review, edit, and improve existing content to maintain clarity, consistency, accuracy, and compliance with documentation standards, creating new standards where needed.
• Collaborate with software engineers and product designers to capture and document for customer system configuration and user documentation.
• Define standards for representing data, insights dashboards, IT, OT, and IoT system visualizations as well as maintain a standard dictionary of terminology for consistent communication.
• Analyze content for reuse and maintain information architecture and documentation repositories
• Participate and support in project planning activities related to documentation deliverables

Requirements

• -High school diploma or higher with a minimum of 3 years of experience in technical writing in software, IT, and/or engineering industries
• -Minimum 3 years of experience using software platforms and templates across SharePoint, PowerPoint, Microsoft Word, Confluence, Jira, Adobe or similar tools
• -No relocation is offered for this role.
• -Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• -Bachelor's degree in a relevant field such as technical writing/communication, engineering, or computer science
• -Minimum 5 years of technical writing experience, developing software, Software Development Lifecycle, software development environments, and technical platforms
• -Professional certification, such as CPTC (Certified Professional Technical Communicator)
• -Demonstrated ability to deliver high quality content within a timely manner
• -Attention to detail and excellent written and verbal communication skills
• -Ability to assess risk and obstacles and continuously improve current processes for internal and external stakeholders
• All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
• The application window for this position is anticipated to close on June 24, 2026.
• We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, c

Additional Information

Eaton's ES AMER Sector Integration division is currently seeking a Technical Writer. The expected annual salary range for this role is $86000 - $126000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

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