Client Delivery Associate

Responsibilities

• Attend client workshops and support with eliciting relevant solution requirements.
• Gather and understand requirements, assumptions, scope is aligned to the contractual agreements made with the client.
• Support delivery lead with project documentation, to both internal and external parties, in line with governance.
• Follow Software Delivery Lifecycle (SDLC) process and Experian internal procedures.
• Support delivery lead with client engagements from end-to-end.
• Contribute to the quality reviews and governance milestones associated with the design.
• Support with reports for the Project Manager which they can use to communicate project status to relevant parties, both internal and external.
• Support with relevant issues and risks ensure all issues are identified, tracked, reported on and resolved in a timely manner, escalating to the appropriate management.
• Contribute effectively to conversations, meetings and workshops.
• Actively seek to develop competency/knowledge of both solution analytics analysis, software, and software technical analysis.
• You will report to the Senior Delivery Manager/Consultant.

Requirements

• Experience in client delivery or supporting client solutions
• Knowledge of SQL, relational databases and associated terminologies
• Advanced Excel (can perform complex functions) user
• Experience with data analysis/MI reporting
• Be collaborative with the various teams that you will be working with throughout Experian
• Fluency in spoken and written English
• It will be considered an advantage if you have:
• University degree or equivalent standard with a high numeric or IT content
• Technical knowledge around SDKs for device products
• Related experience in software delivery, software solution design and configuration
• Working knowledge of XML/JSON
• Working knowledge of WPS / SAS
• Fraud industry knowledge
• What you will get:
• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
• Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office
• Experian Careers - Creating a better tomorrow together
• Find out what its like to work for Experian by clicking here

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