Scaled Customer Success Manager
External
Justworks · New York, NYFull-timeOn-siteToday
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About the role
Manage proactive, one-to-many engagement for non-managed customers to drive retention, satisfaction, and expansion. Lead renewal and discount negotiations, run business reviews, identify upsell opportunities, translate complex HR/insurance topics, and partner cross-functionally to surface risks and improve retention.
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Company Intel
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