Technical Product Support Specialist (Datamerge)

Responsibilities

• Drive Success: Execute inbound/outbound GDS data migrations (PNRs and Profiles) with precision.
• Problem Solve: Perform deep-dive technical analysis and troubleshooting to resolve complex data issues.
• Collaborate: Act as a vital link between internal teams, account managers, and development resources.
• Impact: Support high-visibility projects and ensure urgent customer escalations are resolved swiftly.
• Excellence: Proactively look for value-added improvements in our internal processes.
• Availability: Participate in on-call duties to ensure operational continuity for our global clients.
• Job Requirements
• Sabre Heritage: Proficient technical knowledge of Sabre systems and Profiles (Former Sabre experience is highly valued).
• Work Ethic: A proactive, 'can-do' attitude with a real desire to work in a fast-paced environment.
• Communication: Excellent English skills and the ability to confidently engage with diverse audiences.
• Technical Skills: Understanding of Regular Expressions, XML, and log files.
• Resilience: Ability to work under pressure and flexibility with hours during critical implementations.
• Analytical Mindset: Detail-oriented with a strong sense of urgency for sensitive issues.
• Important
• While the responsibilities outlined above represent the core focus of the Datamerge Agent role, this position is also an integral part of the Advanced Support organization.

Benefits

Additional Information

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Join a team where your Sabre expertise truly matters. We are seeking dedicated professionals-including former Sabre team members who want to return to their roots-and high-energy individuals with a passion for solving complex data challenges in the travel industry. Job Overview As a Datamerge Agent within our Advanced Support team, you will be at the heart of global travel data. You will manage critical data migrations and conversions between Sabre and other GDS systems. This is a high-impact role where your technical precision ensures that travel data remains protected, accurate, and seamless for our global partners.

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