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GIS Operational Analyst

External
ICEYE logoIceye · Espoo
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About the role

ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities Responsible for activation, verification and delivery of the analysis output to customers in accordance with SOP while adhering to the established quality standard and service level agreement Actively participates in live operations, conducting real-time NatCat analysis and delivery activities while collaborating with internal and external stakeholders Performs quality checks and provides feedback on errors in analysis and delivery; contributes to quality improvement through documenting errors and outages Follows and applies up to date standard processes and procedures to ensure quality and consistency; suggests improvements and collaborates on implementing them Manages own workload effectively, reprioritising based on changing requirements; cooperates with the Delivery Lead on planning and prioritising work Proactively raises issues and suggests resolutions, resolving small scale operational issues independently; supports tasks from R&D and other teams including testing, new feature feedback, and event re-analysis Communicates effectively with the team on progress, issues, and updates; maintains accurate records of work and decisions; follows established customer communication processes Participates in a rotating on-call weekend schedule (approximately two weekends per month), with compensation per company policy

Requirements

  • Bachelor's or Master's degree in Geography, Geomatics, GIS, Remote Sensing, Environmental Science, or a related field
  • Hands-on experience with GIS software (ArcGIS, QGIS) and remote sensing tools for geospatial analysis
  • Ability to deliver accurate outputs under time pressure in a fast-paced, real-time operational environment
  • Experience delivering work to stakeholders in a structured, process driven environment
  • Clear written and verbal communication skills in English, with the ability to convey technical findings to different stakeholders
  • Collaborative working style with experience in cross-functional or distributed teams
  • Familiarity with natural catastrophe concepts such as wildfire, wind event, or related perils
  • Prior experience in an operational role with defined workflows and SLAs (for example, GIS operations, data delivery, NOC, field operations, or similar)
  • Python scripting for geospatial or data processing tasks
  • Experience with SAR or radar based remote sensing data
  • Exposure to AI tools, databases, and AWS
  • Application Process
  • Recruiter Screening
  • Technical Task
  • Panel Interview
  • Final Interview
  • Working at ICEYE
  • How We Work (Our Values)
  • Make the impossible possible : We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
  • Be curious : Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
  • See the big picture: Stay close to what's happening across the company so you can make better decisions. Co

Benefits

Remote work options

Additional Information

Role highlights: GIS Operational Analyst Location: Espoo, Finland. Relocation to Finland required Department: Solutions Operations Reports to: Solutions Delivery Manager Employment type: Permanent Workplace model: Hybrid (3 days / week in office) Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As a GIS Operational Analyst, you will support live natural catastrophe events, and help translate satellite imagery and geospatial data into intelligence that helps insurers, governments, and emergency responders act faster during live wildfire and wind events. Your analysis shapes decisions made under real time pressure, when accuracy and speed matter most.


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