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Associate Specialist, Logistics - 2nd shift

External
rxo logoRxo · Southfield, MI
Full-timeOn-site2w ago
ClassificationLeadership
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Benefits

Comprehensive medical, dental, and vision plans401(k) retirement plan with up to 5% company matchPre-tax accounts to help streamline eligible expensesCompany-paid disability and life insuranceEmployee Assistance Program (EAP)Career and Leadership Development ProgramsPaid time off, company holidays, and volunteer daysOur CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.The Next StepDental insuranceVision insurance401(k)Flexible schedule

Additional Information

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and drivers before, during and after the call. What your day-to-day will look like: - Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule - Answer incoming driver and customer calls/emails, and take care of their needs - Call and get updates from drivers/carriers and input accurate information into the dispatch system - Communicate any issues with customers/drivers - Monitor and update all Active Run problems At a minimum, you'll need: - Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment - Basic computer skills It'd be great if you also have: - Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends - Experience dealing with high phone volume in a deadline-driven environment - Strong driver and customer interaction experience - Experience with Microsoft Office - Excellent phone communication skills - Knowledge of the transportation industry Does this sound like you? Check out what else RXO has to offer. Why Join Us:

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