Claims System Specialist
External
Qbe · AustraliaPrepare for this interview
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About the role
This is a fantastic entry point into a systems, projects and business-facing role - ideal for someone currently in claims who's curious about how our systems work and keen to step into something different. You'll play a key role in improving how our Claims systems operate , supporting users across the business and working closely with both Business and Technology teams. It's a great opportunity to build exposure across systems, testing, process improvement and stakeholder engagement - while still leveraging your claims knowledge. About QBE At QBE, we get to the heart of what matters for our customers . And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner . What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role Supporting users across our Claims systems and related platforms Investigating and resolving system issues and incidents Managing requests through the Enquiry Inbox and providing timely responses Creating and executing testing (UAT, PVT, Regression) Partnering with stakeholders to gather requirements and improve processes Assisting with system enhancements, releases and projects Identifying opportunities to simplify and improve the way we work About you Have experience in CTP or Workers' Compensation Claims (or similar) Are curious about how systems work behind the scenes Enjoy problem-solving and digging into issues Have strong attention to detail and organisation skills Communicate well and build strong relationships with stakeholders Are comfortable managing multiple priorities in a fast-paced environment
Requirements
- Application Close Date: 01/07/2026 11:59 PM
- How to Apply:
- To submit your application, click "Apply" and follow the step by step process.
- Equal Employment Opportunity:
- QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Benefits
Additional Information
Primary Details Time Type: Full time Worker Type: Employee Role Highlights Location: Flexible on QBE office location in Australia Type: 12-month fixed term contract/secondment Hybrid rol e
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