Document Production Associate - Tuesday-Saturday 10:00am to 6:30pm EST
External
Wlt · Columbus, OHFull-timeOn-site2w ago
Excel
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Benefits
Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Company Provided ParkingAdditional Employee Perks and DiscountsJob duties(* denotes an "essential function")■ *Utilize appropriate logs and/or tracking software for all document production work■ *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle■ *Perform work in document production, proofreading, intake and workflow coordination functions, as needed■ *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction■ *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions■ *Communicate with team members, lead, supervisor or client on job or deadline concerns■ *Meet contracted deadlines for service delivery to our clients■ *Troubleshoot basic software or hardware problems■ Help to foster a proactive environment of continuous service enhancement and relationship building with the client■ Perform quality assurance on work, as requested■ Adhere to Williams Lea Tag policies, in addition to client policies■ Use equipment and supplies in a cost efficient mannerJob qualificationsHigh school diploma or equivalentMinimum (1) year document production experience preferably in a legal, banking or large corporate environmentSkilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skillsFamiliar with other software programs for editing and/or creating documentsStrong attention to detail; able to work on multiple projects simultaneouslyMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationshipsWho we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.Health insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleParental leave
Additional Information
Williams Lea is hiring for a Document Production Associate for our Columbus, OH office to work Tuesday-Saturday 10:00am to 6:30pm EST Note: This position can also report to our Wheeling, WV location. We also welcome applicants in that location! Pay : $18.76 - $19.75 + 10% - 15% shift differential
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