Technical Program Manager (2 year FTC)

Responsibilities

• Program / Project Leadership & Execution (Primary Accountability)
• Lead end ‑ to ‑ end planning and execution of multi ‑ year, multi ‑ workstream technology programs / projects spanning the Resmed supply chain .
• Lead delivery of either major standalone initiatives or complex, multi ‑ workstream programs, adapting governance, cadence, and depth of hands ‑ on engagement to match regulatory risk, scale, and delivery criticality
• Support development of an integrated GTS Supply chain master plan including milestones, dependencies, and critical path.
• Drive disciplined management of scope, schedule, cost, risks, and issues with clear escalation paths.
• Ensure delivery readiness through structured checkpoints (design readiness, build readiness, cutover readiness).
• Lead delivery discussions in governance forums, steerco meetings, and executive reviews, bringing first ‑ hand insight from active program execution and framing clear options, risks, and trade ‑ offs for decision
• Provide independent challenge and decision support on delivery trade ‑ offs, sequencing, and investment choices.
• Coach and guide other project and program managers in Singapore & Malaysia , embed ding delivery standards and expectations.
• Act as delivery continuity and escalation lead, representing the Director where required and ensuring momentum, decision quality, and alignment across initiatives during periods of change or absence .
• This role is not a PMO or coordination position; success requires direct ownership of plans, risks, dependencies, and delivery outcomes.
• Integrated Planning & Active Portfolio Orchestration
• Actively manage and resolve cross ‑ program dependencies across Supply Chain, Quality, Operations, and GTS portfolios.
• Own resolution of sequencing conflicts and resource bottlenecks, driving agreed mitigations directly into integrated delivery plans.
• Stakeholder Management & Communication
• Build strong, trust ‑ based relationships with site leadership, Engineering, Ops, Quality, and IT.
• Translate complex technical delivery topics into concise, executive ‑ level communications.
• Produce and present steerco packs covering:
• Delivery status
• Key risks and decisions required
• Dependency and capacity impacts
• Drive timely decision ‑ making across global and regional stakeholders.
• Governance, Tooling & Ways of Working
• Embed consistent delivery standards across programs through direct application on active initiatives, not by policy definition alone.
• Drive disciplined, hands ‑ on use of Jira, Confluence, and delivery dashboards to enable transparency, foresight, and predictable outcomes.
• Embed scalable governance rhythms aligned to GTS operating model.
• Leverage data, automation, and AI ‑ enabled reporting to improve foresight and execution confidence.
• Continuous Improvement
• Identify systemic delivery risks and improvement opportunities across programs.
• Actively contribute to the evolution of GTS planning, governance, and portfolio practices.
• Champion lessons learned and continuous improvement across the Supply Chain and QARA delivery community.
• Required Skills & Experience
• Demonstrated experience delivering large ‑ scale, complex technology solutions across multiple domains (enterprise applications, cloud, manufacturing systems), with end ‑ to ‑ end delivery responsibility from planning through to cutover and stabilization.
• Demonstrated aspiration and capability to grow beyond a single ‑ prog

Benefits

Additional Information

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. The Technical Program Manager (TPM) - Singapore is a hands-on senior delivery leader within Global Technology Solutions (GTS), accountable for personally driving end - to - end execution across complex, cross functional technology initiatives spanning Supply Chain, Quality, Operations, and GTS. The role actively owns the full breadth of program and project management disciplines -scope, schedule, cost, quality, risk, and dependency management-operating hands ‑ on with teams and partners to resolve issues, manage trade ‑ offs, and sustain delivery momentum . The role is suited to a senior delivery leader who is equally comfortable owning a single, high ‑ impact project or leading a large, multi ‑ workstream program , scaling governance, engagement, and execution depth based on complexity, risk, and business criticality.

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