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AI Benefits & Value Technical Specialist

External
fca logoFca · London, UK
Part-timeHybridToday
AgileLeadershipStakeholder Management
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Responsibilities

  • Define and embed a consistent approach to benefits management across AI initiatives, aligning use cases to clear and measurable outcomes and strategic priorities to ensure value is realised
  • Shape value early with product, delivery and business teams, designing PoCs and products to evidence real impact and support meaningful outcomes
  • Track, validate and report benefits across the lifecycle, identifying where expected outcomes are not being realised and enabling corrective action to maintain value
  • Develop clear and compelling communications on AI activity, translating technical delivery into business outcomes and organisational impact to improve understanding and uptake
  • Build organisation-wide engagement, creating a two-way flow of insight that shares what AI is delivering while capturing ideas, feedback and demand to increase participation
  • Build and lead an AI community of advocates, accelerators, testers and stakeholders, using structured forums to share use cases and best practice, surface demand and new opportunities, and support testing, PoCs and early validation of solutions
  • Establish effective channels to capture and triage ideas, ensuring they are fed into the AI pipeline and backlog where appropriate to enable prioritisation and delivery of value
  • Contribute to the continuous improvement of how the FCA identifies, measures and realises value from AI to enhance outcomes and long-term impact
  • Skills required
  • Minimum:
  • Leadership experience in benefits management, business change, stakeholder engagement
  • Experience working across the delivery lifecycle, including supporting early-stage ideation, proof of concept activity and implementation
  • Essential:
  • Extensive experience defining and tracking benefits or value, including the ability to quantify outcomes and assess whether initiatives are delivering expected impact
  • Demonstrated ability to design and deliver effective communication and engagement approaches across a diverse stakeholder base
  • Experience building and managing communities, networks or engagement forums (e.g. advocates, user groups, communities of practice)
  • Ability to translate complex technical delivery into clear, accessible and compelling narratives for non-technical audiences
  • Stakeholder management skills, with the ability to work with, question and build relationships at all levels of the organisation
  • Ability to identify systemic blockers to value realisation and implement improvements across teams and processes
  • A pragmatic and adaptive approach, able to manage competing priorities and operate effectively in an evolving and changing environment

Benefits

28 days annual leave plus bank holidaysHybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)Non-contributory pension (8-12% depending on age) and life assurance at eight times your salaryPrivate healthcare with Bupa, income protection, and 24/7 Employee Assistance35 hours of paid volunteering annuallyA flexible benefits scheme designed around your lifestyleFor a full list of our benefits, and our recruitment process as a whole visit our benefits page.Our values & cultureOur colleagues arHealth insuranceVision insuranceFlexible schedule

Additional Information

Job Title: AI Benefits & Value Technical Specialist Division: Data, Technology and Innovation Department: AI Product Development Salary: National (Edinburgh and Leeds) ranging from £74,900 to £85,700 and London from £82,300 to £95,000 per annum (salary offered will be based on skills and experience) This role is graded as: Technical Specialist - Regulatory Your external recruitment contact is Benjamin via benjamin.paulon@fca.org.uk. Your internal recruitment contact is Lauren via Lauren.Pyrah@fca.org.uk Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency. Sitting within DTI, the AI Product Development department scopes and shapes AI solutions across the FCA and helps manage the organisation-wide pipeline of AI initiatives, ensuring work is prioritised, well-defined and aligned to strategic outcomes. This role sits within the AI Portfolio and Value team and focuses on ensuring AI delivers measurable value, is actively adopted across the organisation, and is shaped by continuous feedback from engaged users and stakeholders


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