Customer Event & Vendor Management

About the role

Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Personal Care , and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide. Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment . As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere. Essity is looking for an experienced Customer Marketing Activation Manager develops and executes customer marketing activation initiatives for strategically important Distributor and End-Customer accounts across North America. A core focus of this role is the planning, management, and execution of customer-facing events , including distributor events, end-customer engagement programs, and large-scale internal and external meetings (e.g., North America Sales & Marketing Meeting (NASM) ), ensuring strong customer engagement, commercial impact, and seamless cross-functional coordination. The ideal candidate should live in Philadelphia, PA or Appleton, WI. We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.

Responsibilities

• Customer Events & Engagement
• Lead the planning, coordination, and execution of customer-facing events , including distributor events, end-customer events, trade meetings, and targeted customer engagements.
• Own event strategy and execution for key commercial moments , ensuring alignment with customer marketing priorities, brand standards, and commercial objectives.
• Serve as a core partner in organizing and executing large-scale internal and customer-facing meetings , including but not limited to the North America Sales & Marketing Meeting (NASM) .
• Manage end-to-end event processes, including timelines, agendas, cross-functional coordination, external vendors/agencies, logistics, budget tracking, and post-event evaluation.
• Ensure events deliver measurable impact through clear objectives, attendee engagement, messaging consistency, and post-event follow-up recommendations.
• Provide support to Customer Marketing Managers and assist with executing the strategic distribution and segment priorities outlined and directed by the team.
• Act as a central coordination point between Sales, Marketing, Product/Brand, Commercial Excellence, and external partners to ensure consistent execution of customer marketing initiatives.
• Support the development and execution of localized customer marketing plans in alignment with regional priorities.
• Secure the development of customized co-branded sales enablement materials , customer catalogs, presentations, event materials, and digital tools to support customer engagement and events.
• Monitor customers' overall product mix and recommend activation opportunities in collaboration with Key Account Managers or sales leads.
• Manage and track the customer marketing and event-related budget within assigned scope.
• Coordinate customer-facing product, segment, brand, and service communications in support of campaigns and events (training delivery responsibilities may sit in other roles, where applicable).

Requirements

• University degree in Business Administration, Marketing, or similar
• 3-5+ years of experience in customer marketing, activation, events, or commercial marketing roles within a B2B environment
• Proven experience in planning and executing customer or commercial events , including multi-stakeholder coordination
• Strong project management skills with experience operating in cross-functional, matrixed organizations
• Experience working closely with Sales teams and customer-facing stakeholders
• What We Can Offer You
• At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
• Compensation and Benefits :
• Expected Compensation
• Competitive annual salary + annual incentive bonus + benefits
• Pay offered may vary depending on multiple individualized factor s such as knowledge, skills, and experience.
• Along with competitive pay you will be eligible for the following benefits :
• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally
• Healthcare and Dependent Care Flexible Spending

Benefits

Additional Information

Customer Event & Vendor Management

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