Sales & Client Follow-Up Coordinator - Bilingual

Responsibilities

• Conduct follow-up calls, emails, and text outreach with prospective clients.
• Re-engage leads who have previously expressed interest in company services.
• Maintain detailed records of interactions and next steps within the CRM.
• Schedule appointments and meetings for company leadership.
• Track lead pipeline activity and report on conversion opportunities.
• Identify warm prospects and move them through the sales process.
• Assist with investor and client communications.
• Coordinate with operations staff to ensure smooth client onboarding.
• Provide regular updates on outreach activity and pipeline status.
• Required Qualifications
• 2+ years of sales support, customer success, business development, or client services
• experience.
• Strong phone presence and professional communication skills.
• Excellent follow-up habits and attention to detail.
• Comfortable handling outbound calls and relationship-building conversations.
• Strong organizational skills and ability to manage multiple follow-up sequences.
• Ability to work during U.S. Eastern Time business hours.

Requirements

• Real estate, property management, or investor-relations experience.
• CRM experience (HubSpot, Salesforce, Zoho, or similar).
• Spanish language skills.
• Chinese language skills.
• Experience supporting small business owners or entrepreneurs.
• Ideal Candidate
• You enjoy building relationships, staying organized, and ensuring no opportunity falls through
• the cracks. You are persistent without being pushy and can comfortably reconnect with
• prospects weeks or months after an initial conversation.

Additional Information

Position Overview We are seeking a proactive Sales & Client Follow-Up Coordinator to manage lead nurturing, client outreach, and relationship development for a growing property management company. This role focuses on maintaining consistent communication with prospects, investors, and potential clients to increase conversion rates and strengthen long-term relationships.

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