Sales Support Coordiator / Officer ( EDI & Billing )

About the role

Job Responsibilities EDI Troubleshooting - Manage disputed invoices for customers on EDI billing - Trouble shooting root cause and resolve dispute on a timely manner - Communicate and work with local & overseas stakeholders for resolutions Job Requirements - Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders. - Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment. - Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency. - Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes. - Prior customer service experience will be a plus - Able to perform effectively both independently and as part of a collaborative team environment. - Proficient in Microsoft Office applications, including Excel, Outlook, and Word. - Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment. -Candidates without prior experience are welcome to apply. Working Hours: Mon to Fri 8.30am - 6pm

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Company Intel

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