Sales and Operations Manager
External
Dermacare Aesthetics Medical · 75br, SingaporePrepare for this interview
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About the role
Dermacare Aesthetic Medical is a Singapore-based aesthetic practice delivering medically-led, results-driven treatments in a premium, client-first environment. As we grow, we're looking for a Sales & Operations Manager to drive revenue while running the day-to-day operations that keep the clinic performing at its best. This is a dual-mandate role: you'll own the clinic's commercial performance and its operational backbone. You'll lead the consultation team, hit revenue targets, and ensure the clinic runs smoothly - from scheduling and inventory to compliance and client experience.
Responsibilities
- Sales
- Lead, coach and motivate the consultant team to hit individual and clinic revenue targets
- Conduct and oversee client consultations, recommending treatment packages aligned with clinical advice
- Drive performance through KPIs, pipeline management and conversion tracking
- Build trust-based client relationships to maximise retention, referrals and lifetime value
- Operations
- Oversee daily clinic operations - appointment scheduling, workflow and resource planning
- Manage inventory, supplier relationships and procurement of products and consumables
- Ensure compliance with MOH/relevant regulatory and clinical governance standards
- Handle staff rostering, onboarding support and team coordination across consultants, therapists and front desk
- Monitor and improve operational efficiency, client journey and service standards
- Oversee POS, payment processing and basic financial/operational reporting
Requirements
- 4-6+ years of experience spanning sales and operations, with at least 2 years in a managerial role
- Background in aesthetics, beauty, wellness, healthcare or luxury services strongly preferred
- Proven track record of meeting revenue targets and running smooth operations
- Strong leadership, organisational and problem-solving skills
- Excellent interpersonal and consultative selling ability
- Comfortable juggling commercial and operational priorities in a fast-paced clinic
- Familiarity with Singapore healthcare/aesthetic regulatory requirements is a plus
Benefits
Additional Information
Sales & Operations Manager - Dermacare Aesthetic Medical Pte Ltd 📍 Singapore | Full-time | On-site
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