Technical Writer

About the role

Create Impactful Technical Documentation for World-Leading Power Solutions Provider CEL Critical Power has been a trusted leader in mission-critical power distribution solutions for over 40 years, delivering high-performance switchgear, PODs (Power Distribution Units), and control systems to data centres, and pharmaceutical facilities worldwide. Our solutions are built to the highest standards, ensuring unmatched reliability, durability, and efficiency that power our customer's critical power needs for decades. As part of our determined growth strategy, we are seeking a Technical Writer to develop high-quality documentation, manuals, and technical content that supports the engineering, manufacturing, and project management teams. This is a highly collaborative role, working closely with engineers, project managers, commercial teams, document controllers, product management leadership, and global vendors and partners to ensure best-in-class documentation, compliance, and process standardisation. The successful candidate will play a pivotal role in enhancing product usability, maintaining compliance, and achieving the highest technical writing standards across CEL's global operations. With CEL's expansion into North America, this role will also involve collaborating with colleagues across CEL's US manufacturing plant and operations, making familiarity with UL standards, NEC codes, and global electrical industry regulations an advantage. Your Role - Key Responsibilities Technical Documentation & Content Development Create, edit, and maintain technical manuals, installation guides, operation & maintenance (O&M) documentation, and product specifications for CEL's POD and switchgear solutions. Develop clear, user-friendly content that translates complex technical concepts into accessible, structured documentation. Ensure all documentation aligns with industry regulations, safety standards (IEC, UL, NEC), and customer requirements. Work with subject matter experts (SMEs), engineers, and project managers to capture the latest product details, best practices, and process improvements. Collaborate with the US manufacturing team, international vendors, global partners, and CEL colleagues across North American operations to ensure documentation supports international compliance and operational consistency. Process Standardisation & Quality Control Partner with the Document Controller and Product Management team to develop and enforce best practices in documentation management. Maintain a revision control system, ensuring documentation reflects product updates, design modifications, and regulatory changes. Develop and improve templates, glossaries, and formatting guidelines to ensure all technical documents meet CEL's quality and branding standards. Support the automation and digitalisation of technical documentation, integrating AI-powered tools and document management systems where applicable. Cross-Functional Collaboration & Knowledge Sharing Work closely with global teams, engineers, project managers, procurement specialists, document control, and product managers to create documentation that enhances project efficiency and product usability. Create customer training materials, FAQs, and troubleshooting guides, ensuring clients have the knowledge needed to operate CEL's power solutions effectively. Participate in technical training sessions and product demonstrations to gain in-depth knowledge of CEL's solutions and incorporate key insights into documentation. Who You Are - The Ideal Candidate CEL Critical Power is looking for a detail-driven, technically proficient professional with a passion for creating clear, concise, and engaging technical content. Technical & Industry Expertise 3+ years' experience in technical writing, documentation management, or engineering content development. Strong understanding of electrical systems, switchgear, PODs, power distribution, or industrial automation. Familiarity with technical standards, safety regulations, and industry best practices, particularly IEC, UL, and NEC codesare an advantage. Experience working in manufacturing, engineering, or power distribution industries is highly preferred. Degree or certification in Technical Writing, Engineering, Communications, or a related field is an advantage. Technical Writing & Documentation Expertise Proven ability to write, structure, and edit technical documents, making complex concepts easy to understand. Experience with technical illustration, schematics, and product diagrams is a plus. Proficiency in document management systems, version control tools, and digital content creation platforms. Ability to automate, streamline, and standardise documentation processes to enhance efficiency and accuracy. Project & Collaboration Skills Ability to work cross-functionally with engineers, project managers, commercial teams, global vendors, document control, and product managers to gather and validate information. Strong organisational ski

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