Senior Associate - Administration & Facilities (Technical)

Responsibilities

• Facilities & Technical Engineering Operations
• Oversee low-side and high-side equipment including HVAC, electrical panels (LT/HT), DG sets, UPS and fire systems
• Ensure adherence to Planned Preventive Maintenance schedules
• Troubleshoot breakdowns and conduct root cause analysis
• Drive energy management and efficiency initiatives
• Supervise repairs, refurbishments, and minor projects
• Maintain technical documentation and logs
• Administration & Workplace Operations
• Manage housekeeping, cafeteria, security, front office, parking and visitor management
• Supervise employee transport operations for 750+ staff
• Address and resolve employee facility concerns
• Coordinate fire drills, audits, and emergency preparedness
• Support leadership visits, audits and client engagements
• Vendor, AMC & Contract Management
• Manage AMC/CAMC contracts and DLP tracking
• Support vendor selection, negotiation and finalization
• Assist Procurement with RFP/RFQ processes
• Track SLAs and conduct vendor performance reviews
• Asset, Compliance & SOP Management
• Maintain asset registers and compliance documentation
• Develop and implement SOPs for facilities and admin functions
• Ensure audit readiness and statutory compliance
• People Management & Reporting
• Hire, train and manage supervisors, engineers and maintenance staff
• Coordinate with IT, security and internal stakeholders
• Prepare daily, weekly and monthly MIS reports
• Support budget planning and cost control
• Education & Experience
• Bachelor's Degree in Electrical Engineering (Mandatory)
• 6+ years of experience in Administration & Facilities within IT/ITES or large corporate environments
• Key Skills & Personal Attributes
• Strong technical expertise in electrical, HVAC and fire systems
• Excellent vendor and contract management skills
• Proactive, ownership-driven mindset
• Strong analytical and problem-solving ability
• Effective communication and stakeholder management
• Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
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Benefits

Additional Information

Organization Overview R1 RCM India is proud to be recognized among India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. With offices across Delhi NCR, Hyderabad, Bangalore, and Chennai, R1 RCM is committed to making healthcare simpler through innovative Revenue Cycle Management solutions, supported by a people-first culture. Role Purpose Senior Associate - Administration & Facilities (Technical) is responsible for end-to-end administration, facilities, and technical operations for a standalone R1 site. This role integrates strong electrical engineering expertise with administrative leadership to ensure compliant, efficient, and cost-effective workplace operations in an IT/ITES environment.

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