Student Lifecycle Senior Officer (WIL)

About the role

Full-time, continuing opportunity HEW level 6 salary ( from $97,647 ) + 17% superannuation Based at our City campus, with hybrid and flexible working options We're seeking two Student Lifecycle Senior Officers to join our Students & Operations team, supporting our Work Integrated Learning (WIL) portfolio within the College of Business and Law. As the Student Lifecycle Senior Officer (WIL), you will play a key role in delivering high-quality operational support across Work Integrated Learning (WIL) activities. Partnering closely with students, academics, and industry stakeholders, you will support the end-to-end WIL lifecycl e . F rom admissions and enrolment through to internship and placement coordination, assessment of administration, progression and student advice , ensuring a seamless and positive experience. Working within established frameworks and procedures , you will p rovide specialist advice on WIL processes, s ystems and requirements, ensuring activities are delivered efficiently, consistently and in line with U niversity policies and compliance obligations. You will also take ownership of complex student and industry enquiries, using sound judgement to investigate issues, drive s olutions and ensure t imely resolution. You will contribute to the continuous improvement of WIL operations by identifying opportunities to streamline processes, enhance service delivery and strengthen the overall student and stakeholder experience. Leveraging data insights, stakeholder feedback and your operational expertise , you will support the development of best practice approaches that drive efficiency, consistency and compliance. Collaborating with a diverse range of academic and professional colleagues, you will support the successful delivery of WIL initiatives across programs, modes and locations, while contributing to a positive, student- centred and high-performing team culture. To be successful in this position, you'll have : Experience coordinating Work Integrated Learning (WIL) activities or delivering complex student lifecycle services in a higher education or similar environment Ability to provide specialist advice and deliver high-quality, student- centred service, including managing complex enquiries Strong stakeholder engagement skills, with the ability to build relationships across students, academics, professional staff and industry partners Ability to interpret and apply policies, procedures and legislation to ensure compliance and manage risk Highly organised, with strong time management skills and the ability to manage competing priorities with accuracy and attention to detail A proactive approach to continuous improvement, with the ability to identify and implement process enhancements Strong analytical and problem-solving skills, with the ability to resolve complex issues using sound judgement Excellent communication and interpersonal skills, with the ability to handle sensitive and complex matters Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the College of Business and Law Find out more about the College in the Position Description linked below and by visiting our College of Business and Law webpage . To Apply Please submit your CV and covering letter addressing your suitability for this position and the Key Selection Criteri a by clicking on the ' Apply ' link at the top of this page. For further information about this position, please see the position description hyperlinked below or contact Medina (talent acquisition) via email at medina.hubanic@rmit.edu.au. Position Description: Student Lifecycle Senior Officer (WIL) Please note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements . #LI- Hybrid Applications Close: 12 July 2026 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence . Preferred candidates will also be required to undertake relevant pre‑employment background checks, including

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at rmit? Share your experience