Workers' Compensation and Leave of Absence Administrator

About the role

The Workers' Compensation and Leave of Absence Administrator is an individual contributor responsible for supporting and coordinating CII's workers' compensation and leave of absence processes in accordance with CII policies and applicable federal, California, and local requirements. The role supports employee leave, workplace injury claims, accommodation processes, and return-to-work coordination with a focus on confidentiality, consistency, documentation, and service. This position coordinates with Larkin, CII's third-party leave administrator, the workers' compensation broker, the insurance carrier, and internal stakeholders to support case management, clear communication, accurate documentation, timely follow-up, and appropriate escalation of complex or sensitive matters. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Leave of Absence Administration Administer CII's leave of absence processes from intake through closure, including protected, disability-related, statutory, and organizational leaves under applicable federal, California, and local requirements. Partner with Larkin, employees, managers, and internal stakeholders to support case progression, pay and benefits coordination, wage replacement documentation, and Workday updates. Communicate leave status, required documentation, rights and responsibilities, and return-to-work expectations clearly and consistently. Maintain accurate and confidential leave records in accordance with legal requirements and organizational policies. Workers' Compensation & Return-to-Work Coordination Coordinate workers' compensation claim administration from injury report through resolution, including incident reporting, DWC-1 workflow support, claim documentation, follow-up, and communication with external partners. Track claims, lost time, work restrictions, medical updates, modified or transitional duty, and return-to-work timelines. Partner with managers, HRBPs, Health & Safety, and external administrators to support return-to-work options, claims reviews, and escalation of matters requiring additional review. Accommodation & Compliance Support Apply established laws, policies, and procedures related to leave, disability accommodation, workers' compensation, workplace injuries, and return-to-work, escalating complex questions as needed. Lead and document the interactive process for workplace accommodations, including assessing requests, engaging stakeholders, evaluating options, and communicating outcomes. Identify documentation gaps, inconsistent practices, and complex cases requiring escalation or additional review. Vendor, Partner & Stakeholder Coordination Coordinate with Larkin, the workers' compensation broker, the insurance carrier, and internal stakeholders to support case management, communication, follow-up, and issue resolution. Maintain regular communication with external partners to review case status, address barriers, and support timely follow-up. Partner with internal stakeholders to support clear handoffs, consistent case handling, and timely guidance. Track vendor follow-up, documentation issues, and service delays; escalate concerns as needed. Data, Reporting & Program Improvement Use Workday, Larkin, and related systems to track leave activity, workers' compensation claims, accommodation cases, return-to-work status, documentation, and case milestones. Maintain data to support compliance, reporting, payroll/benefits coordination, case continuity, and standard tracking. Prepare standard reports and maintain procedures, templates, tools, and manager guidance as directed. Identify process issues and recommend improvements to strengthen consistency, documentation, and employee experience. Support audits and compliance monitoring related to leave, accommodations, workplace injuries, and workers' compensation. Maintain confidentiality of employee medical, leave, workers' compensation, accommodation, and PHI information, where applicable. ADDITIONAL

Benefits

Additional Information

The Workers' Compensation and Leave of Absence Administrator is an individual contributor responsible for supporting and coordinating CII's workers' compensation and leave of absence processes in accordance with CII policies and applicable federal, California, and local requirements. The role supports employee leave, workplace injury claims, accommodation processes, and return-to-work coordination with a focus on confidentiality, consistency, documentation, and service. This position coordinates with Larkin, CII's third-party leave administrator, the workers' compensation broker, the insurance carrier, and internal stakeholders to support case management, clear communication, accurate documentation, timely follow-up, and appropriate escalation of complex or sensitive matters.

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