Manager, Corporate Communications
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Job Type: Permanent Department: Salary: $125,653.00 - $157,065.00 Close Date (closes at 12:00 am on date noted below): July 27, 2026 Hours per Week: 35 Openings: 1 Position Summary About Milton Join one of Ontario's fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected. Our vision is to foster a safe, diverse, and welcoming environment-one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play. Major Job Responsibilities What We Offer? This position is eligible for the following: Annual Salary Range: $125,653.00 - 157,065.00 Benefits: Regular full-time employees receive a comprehensive benefit package, with all premiums paid by the Town, an Employee Assistance Program, top-up maternity/parental leave benefits and life insurance. Eligibility to participate in the OMERS pension plan Paid time off , including vacation, incidental and volunteer days Employee perks/discounts: Discount on Active Living Pass and Perkopolis Flexible work arrangements , including hybrid work options and participation in the Town's compressed work-week program (for eligible positions) For further details of what we offer, please visit Why Milton Position Summary Reporting to the Director, Communications & Customer Experience, the Manager is responsible for the leadership of internal and external communications strategies that advance the Town of Milton's brand as "A Place of Possibility" and maintaining the Town of Milton's reputation and credibility. The role is responsible for directing and supervising the day-to-day development and execution of all public relations activities of the Corporate Communications team and is the Director's designate. The Manager also serves as the Deputy Emergency Information Officer for the Town's emergency management program. Key Responsibilities Include: Corporate Communications Leadership and Strategy Responsible for developing media relations, engagement, marketing, communications, and reputation management strategies that advance the overall narrative of the Town of Milton as A Place of Possibility Serves as the corporate centre of expertise for media and public relations opportunities, and provides information, tools, and advice to Communications Advisors for major departmental communications initiatives Proactively manages the reputation of the organization through developing solutions Develops and maintains relationships with identified strategic partners including key community and regional agencies, and key program and institutional partners Develops and updates annual work plans and strategic roadmaps that reflect departmental and corporate priorities. Ensures alignment with the Town's strategic plan, accessibility legislation, and digital transformation goals. Supports the Director on counsel to senior leaders on issues management Monitors applicable operating and capital budgets, ensuring fiscal responsibility and recommends changes to annual budgets aligned with divisional and corporate priorities or needs Media Relations Develops and maintains strong relationships with journalists and other stakeholders and partners with audiences that align with the Town of Milton's objectives Maintains an inventory of emerging opportunities through research on editorial calendars and past coverage of target publications Proactively pitches stories that align with the interests of target publications and advance corporate objectives among the Town's core audiences Performs media training and preparation for spokespeople Coordinates responses to incoming media inquiries and maintains a log of all responses Crisis and Risk Communications Performs the role and functions of the legislatively required Deputy Emergency Information Officer under the Emergency Management Act of Ontario Participates in an after-hours on-call rotating schedule to support the Town and its residents in the event of an emergency or issues management Monitors and identifies current affairs that may have impact on municipal services or reputation of the organization Provides risk communication counsel to Director and senior leadership Continuous Improvement of Corporate Communications Channels Oversees the effective use and growth of corporate communications channels, including social media, the Town's website, intranet, newsletters, advertising channels, etc. to ensure ongoing improvements and to manage the Town's reputation. Provides leadership in content creation and interaction through the Town's centralized social media channels and provides direction to increase engagement and growth Provides leadership in recommending new
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