Coordinator, Workforce Projects

Requirements

• Strong customer service and interpersonal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using student information systems, CRM platforms, Microsoft Office, and Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to work effectively with multicultural student populations and commun

Additional Information

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01 If you are a current Austin Community College employee, please click this link to apply through your Workday account . Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Coordinator, Workforce Projects Job Description Summary: Manages all stages of workforce training program development, implementation and delivery, data management, documentation, and reporting of program deliverables with specific focus on our Core Automation and Semiconductor Training (CAST) and the Semiconductor Technician Advanced Rapid Start (STARS) programs.The Coordinator supports student recruitment, onboarding, enrollment, and retention. This position serves as a primary point of contact for prospective and current students, providing guidance throughout the enrollment process while ensuring a welcoming, student-centered experience. The Coordinator works collaboratively with program staff, faculty, community partners, and college departments to support enrollment goals and student success initiatives. Job Description: Description of Duties and Tasks Student Recruitment & Outreach Assist with recruitment activities for the CAST and STARS programs, including outreach events, information sessions, and community engagement efforts. Respond to inquiries from prospective students via phone, email, virtual meetings, and in-person appointments. Maintain consistent communication with applicants regarding deadlines, documentation, orientation, and enrollment requirements. Support marketing and outreach initiatives in collaboration with program leadership and communications staff. Administrative Responsibilities Prepare reports, correspondence, and program materials. Maintain confidentiality of student records in accordance with FERPA and institutional policies. Support continuous improvement efforts related to enrollment processes and student engagement. Perform other duties as assigned. Program Coordination Maintain enrollment reports, participation data, and program tracking metrics. Support scheduling, logistics, and communication for program events, workshops, and meetings. Collaborate with faculty, staff, and external partners to ensure smooth program operations. Assist with compliance requirements, grant reporting, and documentation as needed. Enrollment & Student Support Guide students through the admissions, registration, and onboarding processes. Assist students with completing applications, forms, and required enrollment documentation. Monitor enrollment status and maintain accurate student records in institutional databases and tracking systems. Coordinate orientation sessions and onboarding activities for new participants. Core Competencies Student-centered service Communication and relationship building Organization and time management Problem-solving and adaptability Collaboration and teamwork Cultural competency Required Work Experience Two years related work experience. Required Education Bachelor's degree. Four (4) years of related work experience OR Associate's Degree plus two (2) years of related work experience can be substituted for the required education Preferred Education Master's Degree

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