Security Shift Supervisor

About the role

The role will act as the point of contact for all shifts, 24/7, and support the Security Officers, complete special tasks and projects assigned by the Security Manager, and perform standard Security Officer duties, as needed. What Your Impact Will Be: Enforce Mattel Global Security Department Best Practices and adhere to US Customs Trade Partnership Against Terrorism (CTPAT) program recommendations. This includes protecting the organization's physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc. Perform administrative data entry duties as assigned by post order standards (i.e., Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol). Guide and perform electronic-based audits. Coordinates the work of the Security Officers in the performance of security and related tasks, as outlined in the Contingency Operations and S.O.P. manuals, under the supervision of the Security Manager. Responsible for the scheduling, payroll, and timekeeping of the officers. Conduct corrective action, regular touch bases, and performance reviews with the security officers. Enforcing Mattel's Intellectual Property, privacy, and confidentiality with the utmost protection. Responsible for contacting the Security Manager, Facility Management, and Facilities personnel, as required, during emergencies or as security issues arise. Supports training of security officers, coaches, and directs personnel in the security function and is skilled in the duties and responsibilities of the group directed. Respond to fire/first aid emergencies and facilitate EHSS processes. Works closely with facility management, HR, corporate, and other departments.

Requirements

• High school diploma or GED, required.
• Experience leading a team of 5 for more personnel in a corporate or logistics security function, law enforcement, military environment, or related field.
• Must become certified in First Aid, CPR, and Blood-borne Pathogens (training provided).
• Ability to read, analyze, and interpret general business policies, training, compliance requirements, professional journals, technical procedures, or governmental regulations.
• Ability to analyze and interpret information provided to complete assigned tasks and projects.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and being open to change and adapting to new information or unexpected obstacles.
• Ability to write reports, business correspondence, and procedure manuals including detailed incident reports writing.
• Display exceptional customer service and communication skills.
• Ability to effectively present information and respond to questions from employees, clients, customers, and the public.
• Intermediate to advanced computer, tablet, and smartphone knowledge - (Microsoft suite, internet, mobile applications, and email).
• CCTV and physical security programs.
• Ability to stand and walk for extended periods.
• Ability to lift and move up to 50 pounds.
• Ability to rotate shifts based on business needs.
• Must be able to work weekends and overtime, as required.
• Attend and participate in all mandatory training to meet requirements, maintain job-competence, and succeed in professional development.
• Analytical abilities to think critically making clear, well-reasoned rational decisions.
• Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
• Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for achieving results.
• Mature judgment, strong communication, and organizational skills.
• Excellent interpersonal skills and ability to work with people at all levels.
• Understanding and influencing others and their actions is important in providing a safe, orderly environment.
• Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.
• Ability to effectively respond to all types of situations confidentially and possess the ability to remain calm during emergency or stressful situations.
• Must have a valid driver's license.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• This posting is not for an existing vacancy.
• Don't meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification i

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