GSS, Technology Director

About the role

Bain Capital's Special Situations group, which has ~$24 billion in assets under management, is one of the most dynamic and complex investment businesses in alternative asset management - operating across distressed debt, opportunistic credit, and special situations strategies spanning North America, Europe, and Asia. This is a rare opportunity to join that business not as a support function, but as an embedded member of the investment and operations team. As Director of Technology for Special Situations, you will be the senior technologist sitting adjacent to the business - a peer to investment professionals, operations leaders, and finance executives. You will own the technology agenda for the group end-to-end: from shaping the strategic roadmap alongside business leadership, to hands-on delivery, to identifying and deploying AI-driven capabilities that redefine how the team operates. You will manage a dedicated team of developers and a business analyst, and lead a vendor ecosystem - but your most important relationships will be with the business stakeholders you serve daily. This role is ideal for someone who is as comfortable in a deal pipeline discussion as they are reviewing a system architecture - a technologist who earns credibility through deep domain fluency, not just technical skill. You are a natural team player who thrives in complex, matrixed global organizations. You build relationships across geographies and functions with ease, navigate competing priorities with good judgment, and consistently drive toward common ground and win-win outcomes.

Responsibilities

• AI & Innovation
• Partner with investment professionals and the firm's data science & AI team to identify, evaluate, and deploy AI-enabled capabilities across the investment lifecycle.
• Stay at the forefront of rapidly evolving AI tooling - from LLM-based workflow automation to intelligent document processing and portfolio analytics - and bring a grounded, practical perspective on where AI creates genuine leverage.
• Build expertise in prompt engineering and working with AI APIs and/or AI development tools such as Claude code / Cursor, and champion training and adoption across investment and technology organizations.
• Drive proof-of-concept work and lead the transition from experimentation to production deployment.
• Business Partnership & Strategic Roadmap
• Serve as the primary technology leader embedded within the Special Situations business, building trusted relationships with investment professionals, portfolio oversight teams, finance, and operations.
• Partner with business leadership to define, prioritize, and evolve the technology roadmap - translating investment strategy and operational needs into a coherent, forward-looking technology agenda.
• Navigate and resolve pri

Benefits

Additional Information

TITLE: GSS, Technology Director DEPARTMENT: Special Situations - Information Technology LOCATION: Boston, MA REPORTS: SVP, Head of GSS & Credit Technology BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. Today, our team includes 1,985+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. For more information visit: Bain Capital

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Bain Capital? Share your experience