Technical Service Support Specialist

Responsibilities

• Competencies:
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Resourcefulness - Securing and deploying resources effectively and efficiently.
• Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
• Education, Licenses, Certifications:
• College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Requirements

• Intermediate level of relevant work experience required. Prior experience in a technical role is preferred.
• Need to have strong Electrical and Electronics cummins product knowledge
• Need to have strong troubleshooting knowledge on Electrical and Electronics cummins product
• Job Service
• Organization Cummins Inc.
• Role Category On-site with Flexibility
• Job Type Exempt - Experienced
• ReqID 2426485
• Relocation Package No
• 100% On-Site No

Additional Information

Job Summary: Provide technical support for less complex service related issues.

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Company Intel

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