Translation Project Coordinator (Full Remote/Full Time) - Gaming
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About the role
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences. Experience our side of life. For more information, visit www.side.inc. The Translation Project Coordinator supports the day-to-day execution of localization projects by coordinating resources, schedules, workflows, and communications to ensure efficient, high-quality delivery. Reports to the Operations Manager and works closely with Project Managers.
Responsibilities
- Oversee project schedule and progress to ensure timely, high-quality delivery.
- Create, maintain, and improve documentation to ensure visibility, accuracy, and efficiency.
- Identify and troubleshoot operational challenges, proactively mitigate risks, and escalate issues to management as needed.
- Conduct project scoping, effort estimation, timeline planning, and feasibility assessments.
- Manage client and vendor communications effectively, maintaining strong stakeholder relationships and ensuring clear expectations and timely updates.
- Demonstrate adaptability and flexibility by proactively responding to shifting project requirements and business priorities.
- Support Project Manager responsibilities as needed, including coverage during absences.
- Coordinate and manage multiple projects simultaneously, effectively prioritising tasks based on urgency, impact, and business objectives.
- Select and allocate appropriate resources to projects, balancing quality, efficiency, and profitability.
- Maintain a high level of responsiveness and professionalism in all communications.
- Support cross-functional tasks, including machine translation deployment, LQA coordination and implementation of new tools or technologies.
- Conduct quality assessments on project deliverables, including sanity checks and editing distance analysis.
- Monitor project financial performance, including budget, margin, and resource utilisation.
- Track and report on project delivery, quality, and operational KPIs.
- Compliance and Ethics
- Ensure team adherence to company Security, Confidentiality, and Health & Safety policies.
- Comply with IT and HR procedures and ensure team-wide compliance.
- Uphold ethical business practices, ensuring all actions align with the company's values.
- Knowledge, Experience and Skills
- At least 1 year of experience in project coordination, preferably within the video game, localization, or language services industry.
- Experience coordinating or leading teams, with strong mentoring skills and the ability to lead by example.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to manage multiple priorities and perform effectively under tight deadlines in a fast-paced environment.
- Proactive, adaptable, and solution-oriented mindset with a strong sense of ownership and accountability.
- Proficiency in CAT tools (e.g., memoQ) and familiarity with project management platforms.
Requirements
- Key responsibilities
- Oversee project schedule and progress to ensure timely, high-quality delivery.
- Create, maintain, and improve documentation to ensure visibility, accuracy, and efficiency.
- Identify and troubleshoot operational challenges, proactively mitigate risks, and escalate issues to management as needed.
- Conduct project scoping, effort estimation, timeline planning, and feasibility assessments.
- Manage client and vendor communications effectively, maintaining strong stakeholder relationships and ensuring clear expectations and timely updates.
- Demonstrate adaptability and flexibility by proactively responding to shifting project requirements and business priorities.
- Support Project Manager responsibilities as needed, including coverage during absences.
- Coordinate and manage multiple projects simultaneously, effectively prioritising tasks based on urgency, impact, and business objectives.
- Select and allocate appropriate resources to projects, balancing quality, efficiency, and profitability.
- Maintain a high level of responsiveness and professionalism in all communications.
- Support cross-functional tasks, including machine translation deployment, LQA coordination and implementation of new tools or technologies.
- Conduct quality assessments on project deliverables, including sanity checks and editing distance analysis.
- Monitor project financial performance, including budget, margin, and resource utilisation.
- Track and report on project delivery, quality, and operational KPIs.
Benefits
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