Receptionist Agent

About the role

Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Handle guest requests, questions and concerns effectively and promptly Promote a professional team environment Follow department policies, procedures and service standards Performs any and all other tasks assigned by management Upholds the highest standard of internal and external customer service at all times Proficient in the English Language (verbal & written), second language is an asset Required knowledge of Windows' Office Suite Must be able to handle multiple tasks in a dynamic, fast-paced environment Ability to focus attention on guest needs, remaining calm and courteous at all times. Strong interpersonal and problem solving abilities Able to stand for long periods, at least 9 hours per shift

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Company Intel

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