Business Administration Apprenticeship
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About the role
Hatch Training are recruiting for a Business Administrator Apprentice on behalf of a beautiful family-run hotel in Earlswood . The role combines back-of-house and front-of-house duties , offering a varied mix of hotel administration and customer-facing responsibilities. The apprenticeship lasts 13-14 months , during which the successful candidate will gain hands-on industry experience alongside a Level 3 Business Administration qualification. Key Role Highlights: - Welcoming guests and checking their details against bookings - Answering email and telephone enquiries - Liaising confidently with potential clients regarding weddings, events, catering services and guest room bookings. - Arranging and coordinating meetings, events, and appointments - Supporting with hotel room reservations and pricing - Assisting with the creation of wedding and event contracts for clients - Assisting the marketing team with completing projects and monitoring active marketing campaigns - Getting involved with other areas of the hotel - to be discussed at interview Key Skills and Requirements: - Excellent communication skills both written and verbal - Ability to build and maintain positive relationships with staff and visitors - Ability to work accurately and attention to detail - Ability to manage tasks in a busy and fast paced environment - Positive attitude and willingness to learn - Ability to work calmly in a busy environment - Professional approach and respect for confidentiality Personal Qualities: - Confident with a welcoming and friendly approach - Reliable, punctual and well organised - A positive attitude and willingness to learn new skills and gain experience - Professional appearance and attitude - Flexible and adaptable to varied tasks and changing priorities Education: - GCSEs (or equivalent) in English and Maths at grade 4/C or above - Willingness to undertake and complete the Level 3 Business Administrator Apprenticeship Hours: 30 - 40 hours per week, Pay: Apprenticeship Minimum Wage - £8.00 per hour. Potential of increase based on performance. Training : Training will be delivered through Microsof
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