Communications Manager

Responsibilities

• Drive agenda-setting news moments securing Tier 1 and business media coverage aligned to business priorities
• Build and maintain relationships with top-tier journalists and priority media outlets and lead and develop media pitches
• Partner with internal stakeholders across a matrixed organization and manage and work closely with agency partners
• Drive consistent application of communications guidelines and processes across enterprise activity. Analyze and report on execution performance
• Manage crisis and reputation matters

Requirements

• Required
• Education: Bachelor's degree in Communications, Public Relations, Journalism, or related field
• Experience: 8+ years in corporate communications, public relations, or media relations in a Fortune 500 company. PR agency experience preferred.
• Skills: Excellent writing and storytelling expertise and ability to secure high-level earned media results
• Ability to translate complex business strategy into clear, compelling narratives
• Customer focused and proven ability to navigate matrixed organizations
• Strong proficiency in leveraging A.I. tools to improve speed, quality, and efficiency
• Preferred
• Must be based in Washington DC. Relocation not available
• Experience in B2B, industrial, infrastructure communications
• Crisis and reputation experience
• Strong network across Tier 1 business and trade media
• Familiarity with AI tools for communications workflows
• Experience supporting global or multi-market communications strategies
• Key Competencies
• Strategic Storytelling: Translates business priorities into clear, compelling narratives that resonate with external audiences.
• Media Judgment & News Sense: Identifies what is truly newsworthy and positions stories to land in Tier 1 and business media.
• Stakeholder Navigation & Influence: Builds trust across senior leaders, partners, and agencies; aligns diverse perspectives to drive outcomes.
• External Orientation & Relationship Building: Develops strong, credible relationships with journalists and understands how to secure high-impact coverage.
• Execution Excellence & Accountability: Delivers at pace with discipline; uses data and insights to measure impact and continuously improve performance.
• Travel Requirements
• Some travel may be required.
• #LI-SUTTONMOORE
• At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ER

Benefits

Additional Information

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Title: Manager, Enterprise Communications Department: Communications & Public Affairs Location: Washington DC Reports To: Global Head of Enterprise Communications and Public Affairs Position Summary The Manager, Enterprise Communications is responsible for shaping and executing Xylem's external narrative through clear narrative, messaging and storytelling to deliver high-impact, earned media and executive visibility. This role works closely and collaboratively across a highly matrixed global organization to lead enterprise-level storytelling that builds authority, trust, and visibility in top-tier media and among key stakeholders. The position focuses on translating business strategy into media-ready narratives, driving agenda-setting news moments, and positioning senior leadership as credible, visible voices. This role plays a critical part in establishing Xylem as the most authoritative voice in water.

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