Internal Audit Manager - Consumer & Business Banking Technology and Operations

About the role

The Audit Manager is responsible for providing primary audit oversight across assigned Consumer and Business Banking domains, including Retail and Mortgage, and the associated operational, compliance, and technology risk environment. This role leads risk assessment, control evaluation, audit execution, and continuous auditing and monitoring across key business processes, products, and enabling systems, while coaching team members to deliver high-quality audit results aligned with department standards and industry expectations. As a member of the Audit Management Team, the role also supports audit methodology enhancements, stakeholder engagement, talent development, and the continued advancement of the Audit Department across the organization.

Responsibilities

• Audit Execution & Risk Coverage
• Support the department's risk assessment process and development of the annual audit plan, with primary accountability for determining audit coverage across assigned domains, including key products, processes, portfolios, third‑party relationships, and supporting technology platforms.
• Stay current on evolving industry practices, regulatory guidance, and emerging risks impacting consumer credit and lending; proactively advise audit leadership on risk coverage considerations.
• Consult with Consumer and Business Banking, Technology, and Risk Management stakeholders regarding risk and control matters. This includes proposing solutions to audit findings, recommending control enhancements, and representing Internal Audit on cross‑functional working groups as appropriate.
• Manage multiple audit engagements and competing priorities concurrently in an efficient and effective manner with minimal oversight.
• Lead teams in incorporating data analytics and technology‑enabled audit techniques to enhance risk identification and audit execution throughout all phases of the audit lifecycle.
• Clearly demonstrate visible support for the department's strategic objectives, including enhanced coverage of technology‑enabled risks and integrated assurance approaches.
• Leadership, Decision Making, and Stakeholder Management
• Exercise strong independent judgment, initiative, and critical thinking in ambiguous or complex risk scenarios.
• Communicate audit status, emerging risks, and significant issues clearly and proactively to audit leadership and business executives, following a "no surprises" philosophy.
• Build trusted, productive relationships with Banking leaders, risk partners, and audit colleagues while maintaining independence and objectivity.
• Demonstrate political acuity, sound decision‑making, and sensitivity to organizational and cultural dynamics.
• Actively lead and support the advancement of Internal Audit's strategic objectives and reputation as a trusted risk advisor.
• Talent Development and Knowledge Sharing
• Coach, mentor, and oversee audit team members, tailoring development approaches based on experience and skill level, including building capability in assessing technology risks within assigned domains.
• Actively contribute to department‑wide talent development, including cross‑training auditors on Consumer and Business Banking products, systems, and supporting technologies.
• Partner with Audit leadership team on staffing, performance evaluations, promotions, compensation recommendations, and performance management for direct reports.
• Governance, Risk, & Compliance
• Adhere to all company policies, risk management frameworks, and regulatory standards applicable to audit and operational risk.
• Support a strong control environment, including timely remediation of internal and external audit issues and regulatory findings.
• Champion an inclusive, collaborative work environment that reflects the M&T Bank brand and values.
• Perform other related duties as assigned.
• Scope of Responsibilities
• Responsible for the timely delivery of high‑quality, value‑added audit and assurance services across assigned domains and enabling technology environment, consistent with Audit Committee expectat

Benefits

Additional Information

THIS POSITION WILL BE HYBRID 4 DAYS/WEEK ONSITE (1 DAY REMOTE) BASED OUT OF: BUFFALO NY, WILMINGTON DE, BRIDGEPORT CT, or ISELIN NJ. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE.

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