Director, Billing and Revenue Systems

Responsibilities

• Strategic Roadmap & Transformation: Define and drive the multi-year vision for billing and revenue systems. Evaluate our current tech stack and lead the transformation of how we utilize our systems to support complex subscription models and high-volume transactions.
• Systems Innovation: Act as the internal subject matter expert for Zuora Billing and Zuora Revenue. Proactively identify system gaps, evaluate emerging technologies, and ensure Yext remains on the cutting edge of financial tech.
• People Leadership: Build, mentor, and lead a high-performing team of systems analysts, fostering a culture of technical excellence and business-centric problem solving.
• Cross-Functional Orchestration: Serve as the strategic bridge between Revenue Accounting, IT, Business Applications, and GTM teams to prioritize requirements and deliver seamless cross-functional integrations.
• Automation & Scale: Drive radical efficiency across the Lead-to-Cash lifecycle, including advanced quoting, automated provisioning, complex invoicing, and automated revenue recognition.
• M&A Integration: Direct the integration of billing and revenue processes for acquisitions, ensuring data integrity and system consolidation.
• Compliance & Governance: Partner with Internal Audit to maintain a rigorous controls environment (SOX) and lead external audit support for revenue system ITGCs.
• Operational Intelligence: Collaborate with FP&A and GTM leadership to develop real-time dashboards that provide visibility into billings, churn, and revenue health.
• What You Have
• 12+ years of experience in financial systems and revenue operations, with at least 5 years in a leadership role within a fast-paced, public SaaS environment.
• Hands-on Technical Mastery: Deep, expert-level experience configuring and optimizing Zuora Billing and Zuora Revenue (RevPro). You should be comfortable diving into the details of the system as an individual contributor while simultaneously leading the team.
• B2B & B2C Fluency: Proven track record supporting complex B2B enterprise contracts alongside higher-volume B2C billing motions.
• Transformation Mindset: Experience leading a major system transformation or "re-implementation" to fix technical debt and improve scalability.
• Tech Stack Breadth: Advanced proficiency with Salesforce (CPQ), NetSuite, and Avalara.
• Regulatory Knowledge: Strong foundational understanding of US GAAP and ASC 606 Revenue Recognition.
• Future-Focused Curiosity: A natural inclination to research industry trends and a "build vs. buy" mentality when evaluating the next generation of Yext's financial tools.
• Communication Excellence: Ability to present complex technical roadmaps to C-suite executives and translate accounting requirements into technical specifications for developers.
• Business Acumen: Strong understanding of business operations, particularly the "Lead-to-Cash" process and its technical dependencies.
• Exceptional Communication: Ability to translate complex technical requirements into business-friendly language for stakeholders at all levels.
• Leadership experience with a proven ability to partner cross-functionally and on an international, cross-cultural basis.
• Education: Deg

Benefits

Additional Information

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®. Yext is seeking a high-impact Director of Billing and Revenue Systems to lead and transform our global billing and revenue technology landscape. Reporting to the VP of Enterprise Technology and Operations, this role is a unique hybrid of strategic leadership and individual technical execution. You will be the primary architect of our Quote-to-Cash transformation, ensuring our systems-specifically Zuora Billing and Revenue-are optimized for our complex B2B enterprise business while remaining agile enough to support B2C motions. The ideal candidate is a visionary leader who doesn't just manage systems, but constantly questions if we are on the right tools for Yext's future.

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