Transport Operations Clerk
External
Booker · Po155ubPrepare for this interview
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About the role
Transport Operations Clerks are responsible for the administration of the Transport department including the operational activity and support of the warehouse administration as required. Your duties will vary depending on what's required on the day so being flexible is an important skill to have. Whether it's giving drivers their paperwork, supporting with route departures, gathering Tachograph reports, debriefing drivers or generally being supportive with any challenges that arise, you'll be an essential part of the Transport Operations Team. The Hours for this role are varied on a 5 Week rotating rota Below Week 1 - Monday - Friday 6am-2pm Week 2 - Monday - Friday 2pm-10pm Wk 3 - Sunday-Thursday 2pm-10pm Wk 4 - Sun,Wed,Thur,Fri,Sat Wk 5 - Sun, Mon,Tue,Thur,Sat You will be responsible for Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recrui
Responsibilities
- Process and maintain accurate transport documentation, including delivery notes, manifests, and proof of delivery (PODs)
- Liaise with drivers, warehouse teams, and customers to ensure timely and efficient deliveries
- Support transport planning by assisting with route scheduling and vehicle allocations
- Monitor and track deliveries, resolving any issues or delays promptly
- Ensure all records are updated accurately within transport and warehouse management systems
- Check driver compliance with relevant transport regulations (e.g. driver hours and tachograph requirements)
- Handle queries and provide a high level of customer service to both internal and external stakeholders
- Support general administrative duties within the transport office
- You will need
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Attention to detail, ensuring accurate processing of transport paperwork
- Good communication skills for liaising with drivers, warehouse staff, and customers
- Ability to work under pressure and meet strict deadlines
- Problem-solving skills to handle delivery or scheduling issues efficiently
- Competent in Microsoft Office (especially Excel, Outlook, and Word)
- Accurate data entry and record-keeping
- Personal Attributes
- Reliable and punctual
- Flexible approach to shift patterns
- Proactive and willing to support wider operations
Benefits
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