Customer Service Manager
External
Bioskin · The Centrepoint, SingaporeS$42K–S$83K/yrFull-timeUnknown5d ago
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Requirements
- Minimum 2 years of supervisory experience
- Excellent verbal and written communication skills
- Possess strong interpersonal, efficiency & organisational skills
- Multi-tasking capabilities and willingness to go for the extra mile
- Prior experience as cabin crew will be an added advantage
- Able to converse in Mandarin and English to communicate in Chinese speaking customers
- Must be able to work on retail hours
- 5 days' work week,
- Singaporean Only
- Salary: up to 4K
Additional Information
-Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry - Communicating with customers via telephone, WhatsApp, email face-to-face and social media - Keeping records of discussions or correspondence with customer - Handling customer's feedbacks - Improving customer service procedures, policies and standards
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