Infrastructure Engineer

Responsibilities

• System Monitoring and Performance Optimization: Monitor system performance, identify bottlenecks, and implement solutions to optimize efficiency and reliability, including proactive identification of potential issues and preventative measures.
• Incident Response and Troubleshooting: Respond to incidents, troubleshoot complex system issues, and perform root cause analysis to help prevent future occurrences.
• Alerting and Incident Management: Configure and maintain alerts based on defined thresholds and anomalies, ensuring timely notification of potential issues and supporting rapid incident response.
• Data Analysis and Troubleshooting: Analyze collected data to identify performance bottlenecks, root causes, and trends within complex systems, collaborating with engineering teams to resolve problems.
• Automation and Optimization: Develop and implement automation for monitoring and alerting to improve response times and reduce manual effort. Create automations for repetitive tasks (e.g., RMJ automation for new employees).
• Cross-functional Collaboration: Collaborate with development, operations, and other teams to apply cloud and infrastructure best practices across the software development lifecycle, ensuring proper instrumentation and data collection.
• Capacity Planning: Use observability data to identify potential capacity constraints and support infrastructure scaling decisions.
• Security and Compliance: Support security and compliance efforts, including access reviews, in line with organizational requirements.
• Problem Solving: Resolve challenges related to system stability, data connectivity, and application configurations.
• Dashboard Development: Build and maintain comprehensive, user-friendly dashboards that provide real-time insights into system health, key performance indicators, and operational metrics.

Requirements

• Bachelor's degree in Computer Science, a related field, or equivalent experience.
• 3-5 years of systems administration/engineering experience.
• Solid understanding of Windows Server and Linux systems.
• Hands-on experience with layer 2/3 networking, including VLANs, routing, and ACLs; experience with multi-vendor switches and firewalls (e.g., HP, Dell, Palo Alto, Cisco ASA, Sophos) a plus.
• Good understanding of monitoring principles and best practices.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Scripting and automation skills (e.g., Python, Bash, PowerShell).
• Experience configuring IPSec VPN tunnels, with familiarity with BGP routing and subnet peering across hybrid cloud environments.
• Ability to interpret data sets, identify patterns, and draw actionable insights.
• Strong communication and collaboration skills, with the ability to present findings to cross-functional teams.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Experience with observability tools such as Prometheus, Grafana, Elasticsearch, Kibana, Jaeger, Datadog, New Relic, VictoriaMetrics, Zipkin, or similar.
• Experience contributing to security reviews and documentation with cross-functional/product teams.
• Experience with SSO and/or MFA implementations.
• Deeper public cloud platform experience or certifications (AWS,

Benefits

Additional Information

Job Summary The Cloud/Infrastructure Engineer will help design, implement, and maintain our organisation's cloud and on-premise infrastructure. This role owns day-to-day infrastructure work independently while contributing to broader strategy alongside senior engineers. The ideal candidate has a solid understanding of system stability, monitoring, and performance optimization, and can troubleshoot complex issues and drive practical solutions with limited oversight.

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Company Intel

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