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Property Claims Support Technician

External
Davies Group logoDavies · Stoke-on-trent
Full-timeOn-site3w ago
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Benefits

Career & PurposeDavies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional WellbeingWellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Additional Information

? Concise Summary of the Role The Loss Adjuster Technician supports Adjusters in managing property claims over £25k, handling communication with clients, suppliers, and customers, and independently progressing claims within delegated authority. The role requires strong communication, organisational skills, and experience in property claims. What will your day look like: ?? What You'd Be Doing Managing claims alongside Adjusters and independently when needed Handling inbound/outbound calls with customers, suppliers, and clients Reviewing and issuing reports Resolving queries and complaints Appointing and managing suppliers Supporting technical decisions within delegated authority Managing emails, tasks, and caseloads efficiently #INDUKI Knowledge and Abilities: ?? Skills & Experience They Want 2+ years in property claims management Ability to review scopes of work and spot errors Understanding of claim reserving Strong written and verbal communication Good numeracy, literacy, and IT skills Excellent time management Proactive, enthusiastic, polite phone manner Team player

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