Infrastructure Support Analyst (JD#11168)

Responsibilities

• Manage and maintain cloud-based Windows/Linux infrastructure, ensuring availability, performance, and security;
• Oversee IT operations, service management processes, incident resolution, and vendor/service provider governance;
• Conduct security reviews, audits, capacity planning, system upgrades, backup/recovery, and disaster recovery activities;
• Support infrastructure projects, technology improvements, and ensure compliance with organizational policies and standards.
• Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.
• When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).
• Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
• EA Licence No. 07C5639

Additional Information

Job Summary Looking for an Infrastructure Support Engineer with expertise in cloud-based Windows/Linux server administration, IT infrastructure support, incident management, and security compliance. Strong background in system maintenance, capacity planning, infrastructure upgrades, and ensuring high availability of business-critical systems. Mandatory Skill-set Degree in Information Technology, Computer Engineering, Computer Science, or a related field; Must have 6 years of experience in IT infrastructure support and maintenance; Must have 3 years of experience managing Microsoft Windows and/or Red Hat Linux servers in a cloud environment; Strong knowledge of server, database, network, and cybersecurity best practices; Must have hands-on experience with AWS cloud services; Experience in incident management, service recovery, and escalation handling; Experience in infrastructure/database capacity planning, system upgrades, and lifecycle management; Familiarity with security reviews, audits, compliance, and disaster recovery planning; Ability to support infrastructure projects, technology evaluations, and continuous improvement initiatives. Desired Skill-set Strong enterprise infrastructure operations, governance, and IT service management experience; Exposure to security, IAM, audits, disaster recovery, and project/vendor management.

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Company Intel

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