Solution Manager

Responsibilities

• Generate new sales prospects
• Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
• Communicate with customers with regards to any account problems and discusses customer concerns and suggestions
• Focus efforts on product feedback, enhancement, upgrades, and development
• Report suggestions to and develop solutions with sales, order processing, and customer success and support team
• Compile data on marketing trends, competitive products and pricing and reports to management
• Travel to and attend conferences, events and customer meetings as required
• About You
• 5+ years' experience in sales or other equivalent experience
• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
• Excellent communication (both written & oral) and presentation skills
• Ability to plan own territory/account approach and manage own resources;
• Client Engagement: Ability to interact with clients and understand their needs.
• Sales Techniques: Knowledge of effective sales strategies and techniques.
• CRM Proficiency: Experience with customer relationship management software.
• Data Analysis: Skills in interpreting market data and sales metrics.
• Negotiation: Basic skills in negotiating terms with clients.
• Project Organization: Ability to manage sales projects and campaigns.
• Feedback Management: Skills in collecting and acting on client feedback.
• Continuous Learning: Commitment to ongoing sales and product training.
• Our Values
• We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.
• Culture and Benefits
• We care for our people and a part of that we offer:
• Flexible Working Arrangement - Work from Anywhere and Hybrid Working (promoting work life balance)
• Learning and Development opportunities
• Access to health and wellness programs
• Parental leave benefits that exceed legislative requirements
• The opportunity to work within a global organization with experienced leaders
• You can learn more about what we do by visiting our:
• Website : Wolters Kluwer Australia | Wolters Kluwer
• Products: Wolters Kluwer Solutions for Accounting | Wolters Kluwer
• Meet the People: How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer
• Our Interview Practices
• Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Benefits

Additional Information

We're looking for a driven Solution Manager to join the Wolters Kluwer Sales and Business Development Team. You are responsible for generating revenue by closing national account sales and managing high-profile clients. You'll work closely with different departments to identify and convert qualified opportunities, y ou will work on CCH iKnowConnect , a next-generation, AI-enabled research platform that helps tax and legal professionals access trusted content and deliver accurate advice faster. The role involves researching prospects, working on inbound and outbound marketing campaigns, and communicating our value proposition to senior decision-makers to acquire sales- qualified opportunities. You'll work with marketing to uncover and create new opportunities that result in closed business, as well as work closely with the sales team to ensure qualified opportunities lead to closed business. This role is based in our Bourke Street office Melbourne with flexible working arrangements.

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