District Office Supervisor
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Responsibilities
- Directs the entry of all information and maintains information in Astea. This includes work orders, new customer information, and technician hours for billing purposes.
- Supports sales through involvement in job quotation and estimation. Approves estimates for scope of work, labor hours and material content, assesses profit risk of jobs, controls material and labor costs and provides feedback to the District Manager.
- Overseas and directs the implementation of new hire onboarding activities including, completion of new hire paperwork and employer required I-9 forms, as well as ensuring all new hire job tools (computer, phone, vehicle, credit card, safety gear, etc.), as required, are available and ready for use.
- Oversees the tracking of time and attendance for technicians, the invoicing and billing of customers, the warranty administration process, and local office AP/AR functions, with the goal of improving these to best-in-class levels.
- Drives improvement in Invoice Audit compliance by overseeing the timely and thorough close-out of all SVs, and ensures all associated paperwork (PO, credit approval, sub-agreement, etc.) is received in a timely fashion and filed with the corresponding job.
- Ensure that maintenance contract commitments are fulfilled and inspections completed on time. Provides input to Service Coordinators on scheduling activity of technicians and works with Operations Manager in identifying and communicating technician dispatching strategy to Sales Coordinators.
- Working in coordination with the District Operations Manager, provides weekly job status, revenue, and warranty recovery report to District Manager.
- Attends, participates, and leads the Monthly Coordinator meeting with the goal of standardizing and improving the Operational Dashboard.
- As required, completion of additional business functions will be necessary by the District Office Manager.
- Your Qualifications:
- Minimum education level: Associate degree or equivalent experience; preferred Bachelor's degree or equivalent experience.
- Two to four years of people leadership experience required and experience managing a team.
- Previous experience with Microsoft Office suite products as well as with Astea or Salesforce is a plus, or any other service tracking and implementation software.
- Your Benefits:
- Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer match
- Paid time off and company paid holidays
- Paid sick time in accordance with the federal, state and local law
- Tuition Reimbursement after 6 months of continuous service
- Work visa sponsorship is not available for this position.
- If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
Benefits
Additional Information
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a District Office Supervisor . You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! In this role you will provide leadership to the Operations team which includes overseeing the fulfillment process for work sold by Service Sales Representatives to ensure that customers' requirements are met, revenue and profit objectives are achieved, and operational efficiencies are delivered. Location: Tampa, FL - In-Office
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