Loan Servicing Specialist I

Requirements

• One to two years general experience.
• Physical Demands:
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• Salary Range:
• $15.00 - $22.21

Additional Information

Location: 355 North Fifth Street Indiana, PA 15701 Hours: Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department) Function : Provides internal and external customer service in a centralized Loan Servicing Center and performs various administrative and clerical duties in support of the operation of the Loan Systems Department (Insurance/Escrow processing, Credit Insurance Servicing). Duties and Responsibilities : Will perform some of the following functions for the servicing of loans: Credit Insurance/ Debt Cancellation Servicing - Includes but is not limited to Assists customers with claims Processing Payments Assists customers with issues that arise Assists S&T Bank Accounting Department with monthly reconcilements of new and current business PMI Servicing - Includes but is not limited to Processing monthly payments to Servicers Assists customers with the cancellation process FNMA Processing - Includes but is not limited to Daily reporting of Monthly and Biweekly payments using LSDU Daily Cash Remittance using LSDU Loading Participations on all New FNMA Loans Sold Escrow Servicing - Incudes but is not limited to Assists with the Semi-Annual Tax payment Processing including preparing tax bills to be paid and paying tax bills before the Discount Date Pays Annual Hazard and Flood Insurance payments Assists with daily reports that monitor new escrows loaded to the system and escrows from paid off loans Assists customers with various escrow issues and questions Has a general understanding of the Annual Escrow Analysis process and can assist customers with general questions Performs general account maintenance such as billing adjustments, payment schedules, etc. related to Credit Insurance, PMI, and Escrow Researches and resolves questions for both internal & external customers Maintains a good working relationship with all bank employees. Demonstrates the ability to work independently. Works as a team player to contribute to the success of the department and in turn the organization Assumes additional duties as required. Education: Requires a high school diploma or equivalent basic academic education. Employees must demonstrate a strong understanding of the critical components of this position. The employee may progress to the Loan Systems Specialist II position as a senior level processor, after demonstrating a high degree of proficiency in their established duties.

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