Project Administrator - Services
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Responsibilities
- Plans and reviews assigned projects, establishes schedules and project parameters and sets procedures to accomplish system goals.
- Establishes and measures internal service process and associated compliance.
- Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
- Connect and communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
- Schedule and participate in internal project team meetings to ensure accurate transfer of information.
- Validates cost to date and reconciles project data in business system.
- Reconciliation of purchase order discrepancies to support the Service fulfillment process.
- Reviews billing backlog and coordinates/communicates with Service Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.
Requirements
- High School diploma or GED and up to two (2) years of related experience and/ or training; or equivalent combination of education and experience.
- Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.
- Ability to multitask and work well on a team
- Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.
- Familiarity with the operation of HVAC Systems preferred, not required.
- Flexibility to work overtime/ weekends, as required.
- Annual Base Salary Range or Hourly Base Pay Range:
- $51,300.00 - $72,660.00 Compensation Type:
- Salary Incentive Eligible:
- No Sales Commission Eligible:
- No
- This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.
Benefits
Additional Information
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
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