Workshop Supervisor
External
Sandvik · Nsw, Newcastle (heatherbrae), AustraliaPrepare for this interview
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About the role
The Workshop Supervisor is central to the effective leadership and operation of the Mechanical Cutting Components workshop. You will oversee and guide a skilled team, ensuring day‑to‑day activities run smoothly, quotations are completed accurately and on time, and work in progress is carefully planned and tracked to meet customer and business requirements. Alongside your supervisory responsibilities, you will maintain the flexibility to step into hands‑on assembly or production tasks when required, leading by example and supporting workflow continuity. You will lead, mentor, and coordinate a dedicated team, manage resources efficiently, and drive quality assurance and continuous improvement initiatives that enhance productivity, safety, and overall performance. Working in a fast‑paced, dynamic environment, you will balance competing priorities, uphold strong safety and compliance standards, and actively foster a positive, collaborative team culture focused on delivering outstanding results for our customers. Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030. We work to protect and advance people, enabling diversity, equity and inclusion in our bus
Responsibilities
- Act in full compliance with Sandvik's Environment, Health, and Safety (EHS) Vision to achieve Zero Harm.
- Act in accordance with the Sandvik Leadership Model, promoting accountability, collaboration, and integrity in all leadership actions.
- Monitor team performance to ensure adherence to service standards, behavioural expectations, and professional development goals.
- Supervise day-to-day workshop operations to ensure production schedules, targets, and quality standards are consistently met.
- Manage workflow prioritisation, resource allocation, and job scheduling to optimise operational efficiency and on-time delivery.
- Train and monitor teams to ensure service and technical standards are consistently integrated into all customer-facing interactions.
- Carry out repairs, maintenance and fault diagnostics work on components
- Coordination of warranty claims as per SMC's warranty policies
- Work with the Service and Operations Manager and Quality manager to ensure that Sandvik AS3584 compliance is maintained ensuring that the workshop accreditation of a RSF is maintained this will involve both internal and external audits.
- About you
- To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
Benefits
Additional Information
Sandvik Mining | Location: Heatherbrae, NSW Job Type: Full-time
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