Full-Time Retail Sales Associate - Hornby

About the role

This is more than a shop floor position, it's about delivering consistent results while creating meaningful customer experiences. Key responsibilities include: Driving sales performance and achieving or exceeding KPIs and store targets Delivering outstanding customer service and engagement on the sales floor Supporting daily store operations, including opening and closing procedures Managing stock flow, replenishment, and product preparation Building strong product knowledge to confidently recommend and upsell Maintaining visual merchandising and store presentation standards Contributing to reporting and identifying opportunities to improve results Ensuring compliance with company policies, procedures, and safety standards YOUR TALENT About You You are results-driven, customer-focused, and motivated to succeed in a target-based environment. You will bring a strong combination of sales capability and customer focus: Proven ability to achieve or exceed sales targets and KPIs Strong communication and customer engagement skills Previous retail experience (1+ year preferred) Confidence using POS systems and retail technology A proactive, solutions-focused mindset Ability to work independently and take ownership of your performance Interest in sports, fashion, or retail is highly regarded What's Required This role demands energy, resilience, and a hands-on approach to retail. Ability to work in a fast-paced retail environment Comfortable being on your feet throughout the day A positive, team-oriented attitude with a strong work ethic Why PUMA? At PUMA, we're about more than just sport, we're about speed, energy, and growth. You'll join a team that's competitive, passionate, and driven by progress. Here, every role is a runway for development, with genuine opportunities to advance your career across retail leadership and beyond. Ready to Run with Us? Take the leap and become part of a brand that celebrates boldness, ambition, and performance. Apply now and make your move with PUMA, where your leadership and energy will take you further, faster. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Benefits

Additional Information

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. YOUR MISSION Join a Global Sports Brand. Deliver Results. Create Exceptional Customer Experiences. Are you a high-energy sales professional who thrives in a fast-paced retail environment? Do you enjoy connecting with customers, achieving targets, and being part of a high-performing team? We are seeking a Full-Time Retail Sales Associate to deliver premium customer experiences, drive sales, and contribute to our ambition of becoming the fastest sports brand in the world.

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