Senior Travel Consultant / Travel Consultant (Freelance or Full-time)

Responsibilities

• Attract clients through various conventional and innovative channels as a subject matter expert.
• Collaborate with clients to understand their travel preferences, budget, and requirements.
• Design tailor-made travel itineraries, including destination selection, accommodation, transportation, activities, and dining options.
• Research and stay updated on travel destinations that you specialized in, attractions, local culture, and travel trends. Regular training will also be provided for you to continue to upgrade your skills and knowledge.
• Provide expert advice and recommendations to clients based on their interests and travel goals.
• Coordinate with the operation team to make necessary bookings and arrangements that are specific to your clients.
• Ensure and check that all travel-related logistics, including visa requirements, travel insurance, and special requests are being followed up on.
• Create detailed travel documents, including itineraries, maps, and any other necessary information for clients.
• Conduct Pre-trip Briefings with your clients to ensure that they know how they can prepare for the trip, and what they can expect to experience on the trip.
• Maintain accurate records of client interactions, preferences, and travel history.
• Handle any issues or concerns that may arise during travel and provide prompt resolution.
• Followed up with clients after the trip for feedback.
• Work closely with the marketing team on social media campaigns or lead generation ideas to help generate new leads for you.

Requirements

• Experienced in Business, Communications, Hospitality, Tourism, or a related field (preferred).
• Proven experience as a Travel Designer or similar role (preferred).
• In-depth knowledge of travel destinations (any region, familiar with at least 6 countries), attractions, and travel logistics.
• Strong attention to detail and excellent organizational skills.
• Exceptional communication and customer service skills.
• Proficiency in Microsoft Word, Excel and Powerpoint, Google Meet, and Zoom.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Flexibility to accommodate varying client preferences and requests.
• Multilingual skills (desirable).

Benefits

Additional Information

About Beyond Footprints Travel Here at Beyond Footprints, we plan tailor-made private tours, meaningful corporate retreats, unique expeditions, safaris and more. We're thrilled to take our clients to some of the most breath-taking destinations where their journey encourages that element of discovery with one-of-a-kind experiences that leaves enduring memories. When it comes to memorable holidays, we believe it's more than simply taking a trip. Beyond marking your footprints, we truly believe that it's the journey that matters. Over the years we've taken individuals to the coolest places, the most beautiful destinations, and the furthest corners of the earth. But the most unforgettable travel stories came from tours that were experiential and purposeful. Those experiences will be more than remembered, it will be forever embedded in who they are! If you are into planning unique and meaningful itineraries for the curious travelers, join us and let us help more people explore the world and mark their footprints more meaningfully. Position Summary We are seeking a passionate, responsible, and service-oriented Travel Designer/Consultant (with prior experience in similar role) to join our team. The Travel Designer will be responsible for creating customized travel itineraries and experiences for our clients, ensuring exceptional service and memorable journeys. The ideal candidate has a strong knowledge of travel destinations (especially Africa, Scandinavian, South America Preferred), excellent communication skills, and a keen eye for detail. If you have a passion for travel, love designing unique experiences, and enjoy working in a fast-paced, dynamic environment, this could be the perfect role for you. This is a business development role and on a highly competitive commission scheme. Why Join Us? We are an innovative travel company that believes that travel can be a force of GOOD! Through our specially curated travel products, we hope to empower local communities, protect nature and wildlife, and preserve local heritage and culture. At Beyond Footprints, we also strongly believe in teamwork and helping everyone to succeed in what they do. You will be expecting strong support from the operations team as well as the marketing team, to be empowered to carry out your duties well. Training will also be provided to the successful candidate. If you are seeking a flexible work arrangement and at the same time earn good income, we welcome you to join us.

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