Senior Specialist, Partner Integrations

About the role

At DoorDash, we believe that our merchants are the driving force behind our marketplace. Our Partner Integrations team is dedicated to their success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. With our API Platform, we manage store, menu, and order data in real-time, serving hundreds of integrators and powering thousands of merchants. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and shape the future of our partner ecosystem. We're looking for a Senior Specialist on our Partner Integrations team to manage integrations with point-of-sale systems and aggregators used by our top restaurant partners. Externally, you'll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you'll strategize with our cross-functional DoorDash teams to build & operate world class integrations. This will include technical project management, go-to-market initiatives, data analysis, issue triaging, and client relationship management. You will report into a Manager on our Partner Integrations team which is a part of DoorDash's Merchant Strategy & Operations organization. As a Senior Specialist, you will rapidly generate new ideas while taking ownership over metrics and moving them in the right direction. You will put together product visions, and synthesize complex analyses - all while leveraging AI to uplevel how we operate. You will stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to accelerate timelines. You're excited about this opportunity because you will... Own the success of our Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders Identify, resolve, and escalate day-to-day integration-related issues Serve as the voice of DoorDash in managing external relationships with our partners, leading implementation and process improvement Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis and develop strategies to build and scale our integration platform, transforming strategies into operational experiments. You'll help define the integrations roadmap in collaboration with other product and operations ownersYou'll use AI tools to automate manual processes, build new prototypes and develop product visions. You will push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team. We're excited about you because... You balance execution and leadership - you're comfortable rolling up your sleeves on complex integrations while coaching others to do the same You're an operator at heart - you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one You think cross-functionally - you can align engineering, product, and operations teams while keeping external partners informed and supported You're a structured problem solver - you break down complex technical and operational challenges into root causes and define clear action plans to resolve them You manage complexity well - you're experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on outcomes You see the forest and the trees - you have a keen eye on the details, but you also define long-term strategies that scale and compound over time You're analytical and data-drive n- you use metrics and analysis to prioritize, identify issues, and influence product direction You're a great communicator - you tailor your message for technical and non-technical audiences, building trust across all levels

Requirements

• 2+ years of experience in technical program management, solutions engineering, technical account management, strategy & operations, or related fields, with a track record of owning complex, high-impact initiatives
• Strong technical fluency, especially in API-based integrations, with the ability to speak comfortably with product, engineering, and external partners
• Proven experience managing others, with strong people leadership instincts even in hybrid IC/Manager roles
• Experience driving results in cross-functional environments with competing priorities
• Demonstrated ability to navigate capacity trade-offs, manage risk, and communicate priorities to senior stakeholders
• Hands-on experience working with tools like SQL to support analysis and issue investigation
• Excellent written, verbal, and interpersonal communication skills
• Bachelor's degree required
• Applications for this position are accepted on an ongoing basis
• Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
• We use Covey as part of our hiring and/or promotional process for jobs in NYC and certai

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