Part-time Transport and Office Administrator

About the role

Hours: 16 flexible hours a week, working from home, negotiated with and responsible to the CCP Project Lead. Job purpose Oversee the daily operations of the CCP Community Transport scheme, ensuring safe and efficient transport for users such as elderly and vulnerable residents, using the Road XS cloud-based platform for bookings and driver allocation. Provide essential administrative and clerical support to CCP's Project Lead as and when required.

Responsibilities

• Log and process transport requests, match journeys with nearby available drivers, and monitor the daily departure board and live journey tracking.
• Recruit and support volunteer drivers across CCP's area of operation, keeping accurate records for MOT, insurance, DBS checks and safeguarding training.
• Generate reports on mileage, journey statistics and scheme impact for trustees and funders.
• Work with the treasurer on driver expenses and client donations, while ensuring data handling follows GDPR and safeguarding policies.
• Act as the main contact for users, drivers and external partners including GP surgeries, keeping people updated about schedule changes or road delays.
• Support the Project Lead with correspondence, records and data management, meetings and document preparation.

Requirements

• Comfortable managing cloud-based software. Experience with Road XS or another volunteer driver booking system would be helpful.
• Strong organisational and time-management skills, with the ability to manage complex schedules and multiple priorities.
• Excellent written and verbal communication skills, and confidence dealing with volunteers, partners and vulnerable service users.
• High attention to detail for records, financial data, data entry and document preparation.
• Ability to work very flexible hours and respond quickly, sometimes at short notice.
• Previous experience as a coordinator, administrator or in a similar clerical role.
• Strong knowledge of Microsoft Office, including Word, Excel and Outlook.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Personal skills
• A proactive can-do attitude, self-motivation and initiative.
• Personable, helpful and calm on the telephone.
• Well organised, discreet and able to keep confidences.
• Knowledge and understanding of people living in rural and deep rural areas, and their needs.
• Support for the ethos and vision of CCP, with excellent references.
• How to apply
• Please submit your CV, a letter of application, and contact details for two referees. One referee should be professional and one should be a character reference.
• Application deadline: Monday 13 July 2026 at 5pm.
• Interviews: Evening of Monday 27 July 2026.

Additional Information

Church and Community Partnership - Part-time Transport and Office Administrator A flexible home-based role coordinating the daily operation of the CCP Community Transport scheme in West Northumberland, supporting volunteer drivers and service users, and helping with general office administration for CCP's overall Project Lead.

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