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Travel Coordinator

External
Hayes Locums logoHayes Locums · Fort Lauderdale, FL
Full-timeOn-site2w ago
ComplianceCRM
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About the role

Hayes Locums is one of the nation's leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations. Our mission is to match physicians and advanced practice clinicians with the right opportunities because quality matches lead to quality care. Founded in 2012, Hayes Locums is trusted for integrity, reliability, and service excellence and is ranked the 6th largest locum tenens firm by Staffing Industry Analysts (SIA). The Travel Coordinator is responsible for arranging and managing business travel for Hayes Locums employees, consultants, and physicians, including flights, hotels, rental cars, and ground transportation. This role is ideal for someone who thrives in a fast-paced, high-volume environment and delivers accurate, timely, high-touch service. We're looking for someone reliable, customer service oriented, with strong communication skills, and who collaborates well within a team environment. Role Highlights - Manage time-sensitive travel requests in a fast-paced setting - Handle frequent schedule changes and complex logistics - Provide white-glove, customer-focused support - Ensure accuracy and responsiveness in all travel coordination As part of a high-performing operations team, you will manage a large daily volume of travel requests while navigating frequent adjustments and evolving schedules. You'll play a critical role in ensuring travel runs smoothly by: - Responding quickly to changes and disruptions - Maintaining accurate and up-to-date trip details - Supporting internal teams and external providers with professionalism and empathy Delivering an exceptional customer experience is central to success in this role.

Responsibilities

  • Coordinate business travel including flights, hotels, rental cars, and ground transportation
  • Partner with Assignment Coordinators and Sales Consultants to ensure accurate and efficient travel planning
  • Deliver a best-in-class customer experience in all travel arrangements
  • Review, process, and confirm travel requests submitted through CRM with a high level of accuracy and attention to detail
  • Monitor travel in real time and adjust plans as needed
  • Respond quickly to weather disruptions, airline issues, and schedule changes
  • Keep travelers informed and supported throughout their journey
  • Prepare and send credit card authorizations as needed
  • Manage vendor relationships, including contract renewals, compliance, and service-level expectations
  • Ensure vendors meet Hayes Locums' standards for quality and service
  • Partner with the Accounting team to ensure travel expenses are accurately documented, recorded, and billed
  • Deliver high-touch, service-first support in all interactions
  • Maintain professionalism and composure in a fast-paced environment
  • Provide responsive, thoughtful support to internal teams and external partners
  • Culture & Workplace
  • Our Fort Lauderdale office features:
  • Modern, open office design with glass-walled offices and spacious workstations
  • Dedicated lounge areas for collaboration and recharge
  • Private, employee-only onsite gym
  • Fully stocked kitchens on each floor
  • Onsite amenities including ping pong, foosball, and a golf simulator
  • Work Schedule

Benefits

$28 per hourCore QualificationsBachelor's degree or equivalent experience in lieu of education2+ years of experience in a professional office setting, preferably in travel or hospitality customer service2+ years of experience with Sabre Global Distribution System (GDS)Excellent verbal and written communication skills, with the ability to communicate with clarity, professionalism, and a customer‑centric toneExceptional attention to detail and a high level of accuracy in all workStrong customer service orientation with a demonstrated ability to provide exceptional, high‑touch serviceAbility to manage multiple competing priorities and remain calm under tight deadlinesStrong team player with the ability to collaborate effectively across teams and departmentsDemonstrated process-driven approach and time management skillsMust be authorized to work in th

Additional Information

Join a high-performing operations team where you will manage complex travel logistics and deliver a best-in-class experience for physicians nationwide.

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