Retail Southeast Area Manager, Sandro/Maje

About the role

SMCP - Sandro, Maje, Claudie Pierlot Southeast Area Manager, Sandro / Maje (SMCP Group) Location: South Florida Your Next Leadership Opportunity We are seeking a high-performing leader to step into the role of Southeast Area Manager and help shape the future of the Sandro and Maje business throughout South Florida. This position represents an exciting opportunity for a proven Store Manager or General Manager who is ready to expand their impact beyond a single location and take the next step into multi-unit leadership. As a Multi-Unit Area Manager, you will be responsible for driving market performance through exceptional talent development, customer acquisition, client retention, operational excellence, and leadership coaching. You will partner closely with Store Managers, Retail Leadership, Human Resources, Talent Acquisition, CRM, Marketing, and Training to strengthen our business, develop future leaders, and elevate the customer experience across the market. Success in this role will be measured not only by business results, but by your ability to build high-performing teams, develop talent, strengthen succession pipelines, grow market share, and create a culture of accountability, engagement, and excellence. Leadership & Market Growth Serve as the strategic leader for the South Florida market, driving sustainable sales growth, profitability, and brand awareness across all locations. Develop and execute market-specific business strategies that support revenue growth, customer acquisition, client retention, and operational excellence. Partner with cross-functional teams including Retail, Marketing, CRM, Human Resources, and Training to identify opportunities to expand market share and strengthen brand presence. Analyze market trends, competitive activity, customer behaviors, and business performance metrics to identify growth opportunities and proactively address risks. Act as an ambassador for the Sandro and Maje brands, ensuring every location consistently delivers an elevated luxury experience. Talent Acquisition & Talent Development Build and maintain a strong pipeline of internal and external talent to support current business needs and future market growth. Partner closely with Talent Acquisition to proactively recruit, attract, and hire top-performing leaders and sales professionals. Drive hiring excellence through adherence to candidate experience, time-to-hire, and open-to-hire expectations. Develop succession plans for key leadership positions and identify future leaders capable of supporting expansion opportunities. Coach and mentor General Managers and Store Managers to strengthen leadership effectiveness, employee engagement, retention, and business performance. Foster a culture where talent development is viewed as a key business strategy and competitive advantage. CRM & Customer Growth Champion CRM initiatives across the market, driving customer acquisition, client retention, and clienteling excellence. Partner with CRM and Marketing teams to increase customer database growth, loyalty participation, event engagement, and personalized outreach. Monitor key clienteling metrics and ensure store teams consistently engage customers before, during, and after purchase. Leverage customer insights and business data to increase repeat business, customer lifetime value, and brand advocacy. Foster a culture of relationship selling that creates long-term customer loyalty and meaningful client connections. Field Leadership & Coaching Spend approximately 80% of your time in stores coaching, developing, and supporting General Managers and Store Managers. Conduct regular business reviews focused on sales performance, talent development, customer engagement, and operational effectiveness. Inspire teams to achieve ambitious goals while maintaining a highly engaged and inclusive culture. Recognize and celebrate success while holding leaders accountable for business results and people development. Lead by example, creating an environment where teams are motivated to perform at their highest potential. Operational Excellence Ensure consistent execution of operational standards, visual merchandising expectations, inventory management practices, and company policies. Drive accountability around key performance indicators and ensure action plans are developed and executed to improve results. Lead change initiatives and organizational priorities while maintaining strong engagement and adoption across the market. Continuously identify opportunities to improve efficiency, productivity, and overall business performance. What Success Looks Like Success in this role is measured not only by sales performance, but by your ability to: Grow market revenue and profitability. Increase customer acquisition and client retention. Develop future leaders and strengthen succession pipelines. Improve employee engagement and retention. Build and maintain a strong talent bench. Deliver excep

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